Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(26,987 Reviews)
Rating breakdown 26,987 reviews
5 Stars
23,180
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Great phone even better than before
on March 10, 2025
Posted by: 20yearcustomer
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute game-changer, setting a new standard for premium smartphones. With every release, Samsung manages to outdo itself, and the S25 Ultra is no exception.
The design is sleek yet wide, striking the perfect balance between a comfortable grip and an immersive display. The refined build feels premium in hand, making it ideal for both productivity and entertainment. The upgraded display delivers stunning clarity and vibrant colors, ensuring an unparalleled viewing experience.
Performance-wise, the S25 Ultra is faster and more efficient than ever. The enhanced camera system pushes mobile photography to new heights, capturing breathtaking detail in any lighting condition. Battery life has also seen improvements, easily lasting through a full day of heavy use.
Samsung continues to innovate with every model, and the S25 Ultra proves they’re leading the industry. If you're looking for the best of the best, this is the phone to get.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camara
on March 10, 2025
Posted by: Colombiano83
[This review was collected as part of a promotion.] Great phone ever see it on my live. I swap for this new device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy
on March 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I am very satisfied with my purchase of the S25 ultra. The phone basically taught me how to use all the new features I want familiar with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The device run smoothly and looks excellent
on March 10, 2025
Posted by: jbatistuto
[This review was collected as part of a promotion.] The S25 Ultra impresses with a phenomenal camera system and enhanced zoom. Battery life is robust, and the integrated S Pen remains a productivity powerhouse. It worth dollars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how fast it is
on March 10, 2025
Posted by: Fitnessla
[This review was collected as part of a promotion.] I use my galaxy S25 Ultra for everything, work, personal, and with 1T of memory I can have everything stored in the palm of my hands at all times., and it is packed with new features. I love it, I've been a samsumg costumer since the first galaxy vibrant, and I am really happy with how far Samsung has came .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EXCELLENT phone
on March 10, 2025
Posted by: Like2shop
[This review was collected as part of a promotion.] The phone is very fast. The AI features are very great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone calling has issues!!
on March 10, 2025
Posted by: Not2Happy
[This review was collected as part of a promotion.] The phone itself is great, but the phone feature is horrible. No matter if a make a call or a call comes in, it's like a reverberation, cut-out, or echo sound. Checked with my phone provider and nothing seems to be a problem on that end. Will contact Samsung directly.
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hi there Not2Happy, thank you for sharing your experience with your Samsung Galaxy S25 Ultra. We completely understand that your phone calls are important to you every day. We have provided a link to the Samsung Support Team for your convenience. You can work with our team of experts directly through chat to help determine where this occurance may be stemming from and work towards a resolution with you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
2
S-pen no longer camera remote
on March 10, 2025
Posted by: Janh
from North carolina
Expertise:Expert
VERY disappointed that the S-pen is not a camera remote. I WOULD NOT have upgraded if I had known. Bad on me for not doing my research
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, March 10, 2025
Hey there Janh, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how important specific features of your device are to you every day, and we would love to help you find alternative ways to use your camera from a distance. We have provided a link to the full device manual that highlights both hand gestures and voice commands you can use with your device to remotely control your camera. We have also shared a link to the Samsung Support Team to answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US