Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(26,990 Reviews)
Rating breakdown 26,990 reviews
5 Stars
23,183
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Upgrade from s23
on March 10, 2025
Posted by: Love2ship
[This review was collected as part of a promotion.] Going from s23 ultra to s25 ultra. Amazing upgrade in processing speed, durability, clarity and just about everything else. seamless actions across apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast but caviots
on March 10, 2025
Posted by: Calvin
[This review was collected as part of a promotion.] I like the phone a lot, it feels good in the hands and is extremely fast. I do not support removing the Bluetooth from the s pen and the s pen feels light and cheap. Wish it came with a non reflective coated screen protector because as soon as a screen protector is put on the gimmick of a non reflective screen is completely gone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on March 10, 2025
Posted by: Puckeroo
[This review was collected as part of a promotion.] Love ut and all the xtras that come with it. I do miss the roundness of my 23 but this will do!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy device so far
on March 10, 2025
Posted by: Gcdcma
[This review was collected as part of a promotion.] The size, battery life, stylist are all great, but the camera is superior to any other phone. The AI functions with Audio Eraser are on a whole new level. Upgrade your phone now to the S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the money
on March 10, 2025
Posted by: YoursTrully
[This review was collected as part of a promotion.] Save you money and spend them on something way more usefull.
Value
1
Response from Samsung USBy R&R Team, March 11, 2025
Hi there YoursTrully, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you every day, and wanting to feel that you are choosing a device that enhances your life, and helps you streamline daily processes. Without knowing what experiences you are having with your device, we have provided links to the full device manual and the Samsung Support Team to align the settings to your preferences and answer questions you may have. We also have great tutorial videos and an interactive simulator available online to help you maximize your experience and fall in love with your phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product!
on March 10, 2025
Posted by: Samsung52
[This review was collected as part of a promotion.] Love the feel of the phone and how light it feels despite being such a large phone. I used to have the Note 10 Plus. It was thinner but felt heavier whereas the S25 Ultra is thicker but feels lighter.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on March 10, 2025
Posted by: Julian
[This review was collected as part of a promotion.] Great for everyday use. I can stream all my service and still work. I can do multiple things and run multiple apps seamlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on March 10, 2025
Posted by: BigDaddy
[This review was collected as part of a promotion.] I recently had a note ten plus but now I switched to the ultra twenty five, perfect, all the way around, highly recommend for anyone to pick this phone up, definitely a game changer.
Value
5
Written by a customer while visiting Samsung US