Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(26,992 Reviews)
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Samsung s 25 ultra review
on March 10, 2025
Posted by: Sullyy
[This review was collected as part of a promotion.] Experience mobile innovation with cutting-edge technology. Enjoy stunning visuals on a vibrant, expansive display. Capture professional-grade photos and videos with an advanced camera system. Unleash powerful performance for seamless multitasking and gaming. Stay connected longer with a long-lasting battery.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 10, 2025
Posted by: ThatOneGuy2222
[This review was collected as part of a promotion.] Works faster and better than the previous version. The camera features are great with great picture quality as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best performance and battery life
on March 10, 2025
Posted by: Andr3s
[This review was collected as part of a promotion.] I being using Samsung from the S3 to now the S25 Ultra, im glad they improved the battery life and performance, this phone is reallg easy to use and very capable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on March 10, 2025
Posted by: Dally01
[This review was collected as part of a promotion.] Decided yo switch from s24 ultra to s25 ultra and the phone is great more less the same. I'm not happy about the downgrade on the S Pen it was the feature that I used the most on my s24 ultra.
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hey Dally01, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We understand that changes to features you have so thoroughly integrated in to your usage can cause frustration as the usage has changed. We have provided a link to an article to help you with the redesigned features of the redesigned S Pen. We have also provided a link to your complete device manual to help you with hand gestures and voice commands you can use with your device for specific functionality. We have also shared a link to the Samsung Support Team to help answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has great features, camera is awesome.
on March 10, 2025
Posted by: Nextgram
[This review was collected as part of a promotion.] The phone allows me to write everything thing down, specially at work. I don't need pen and paper, my phone does it all. I take pictures that are relevant to what I do at work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The definition of awesomeness
on March 10, 2025
Posted by: TheSobsessed
[This review was collected as part of a promotion.] The new device is phoenmal. It's super smooth and quick. The screen is perfect and the feel just phenomenal. A 100% must recommend and this is coming from someone who's owned every series phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on March 10, 2025
Posted by: AntSenior
[This review was collected as part of a promotion.] The audio eraser is very useful to use. Also the ai customization for photos is top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra is great phone
on March 10, 2025
Posted by: Sketch3670
[This review was collected as part of a promotion.] I like this new phone. Has a great camera. I really like how it also has QHD resolution its great for watching movies. Battery life is great. I like how the control center and the notifications tab are seperate now. I also like how with the buds 3 pros you could customize specific audio profiles for apps. This phone also has seamless actions across apps. Swapping app to app is great no loading having to be done. It has a lot of memory too. The S pen is also really great as I can draw things way easier. I would say this is a great phone for anybody looking to upgrade. 10/10!
Value
5
Written by a customer while visiting Samsung US