Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8 out of 5
4.8
(22,838 Reviews)
Open Ratings Snapshot
Rating breakdown 22,838 reviews
5 Stars
19,587
4 Stars
2,499
3 Stars
446
2 Stars
138
1 Star
168
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5 out of 5
5
The best of the best!
on April 13, 2026
Posted by: GalaxyMan5155
[This review was collected as part of a promotion.] Best camera with plenty of options, different modes, and adjustments. Battery life is great. Phones user interface is really easy to follow
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone !!!!
on April 13, 2026
Posted by: Chris84
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra feels like one of those phones that just gets almost everything right without trying too hard to impress.
Right away, it feels premium in your hand—big, solid, but slightly more comfortable than previous Ultra models. The screen is honestly one of the best parts: bright, smooth, and just great for everything from watching videos to scrolling.
Performance is where it really shines. Everything runs fast and smoothly, and you don’t have to think about it—it just works. The camera is very good too, especially in good lighting, though sometimes Samsung still over-processes photos a bit.
Battery life is reliable—it’ll get you through the day—but charging isn’t anything special. The S Pen is still useful if you’re into that, and the new AI features are actually more helpful than expected.
Overall, it’s not a massive upgrade, but it’s a very polished phone. If you’re coming from an older device, it’s definitely worth it. If you already have last year’s model, you’re not missing much.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have always had Samsung phones.
on April 13, 2026
Posted by: Lovesamsungmj
[This review was collected as part of a promotion.] This is the best Samsung phone I've ever had. Awesome performance fast love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am loving this phone
on April 13, 2026
Posted by: Packfan422
[This review was collected as part of a promotion.] I use my phone for work and personal business. I love using Galaxy AI features to enhance photos and videos. One of my favorite features is the ability to filter unwanted noises from videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I ever had currently
on April 13, 2026
Posted by: MadManMark
[This review was collected as part of a promotion.] I bought it because I am able to take pictures of the moon like I never did with prior phones before. Those pictures looked like a flashlight was pointing at it. The equalizer is decent with Dolby sound as well. Good sound quality and long battery life. I am very satisfied with the phone. I like the pen it comes with. I never had a phone with this prior to the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone,very fast and easy!
on April 13, 2026
Posted by: Red1985
[This review was collected as part of a promotion.] The best about this phone that it very easy to operate, at most time in the past I usually get confused with phone but now since I've had the samsung s25 ultra the whole helpful Al and Samsung search has been very helpful to allow to me understand what needed to be done.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great size for streaming movies.
on April 13, 2026
Posted by: GraceCovers
[This review was collected as part of a promotion.] I use my de ice for streaming movies while waiting during appts, as well as streaming for recipesand crocheting.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product!
on April 13, 2026
Posted by: Bzntn0
[This review was collected as part of a promotion.] I've been a Samsung S user for quite some time now and never regret of upgrading the phone. The camera on this phone is amazing and the fact that it has the S pen is a game changer. As an architect, the S pen is super useful for me for quick sketches or quick plans reviews on site.
I'd definitely recommend this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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