Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(22,221 Reviews)
Rating breakdown 22,221 reviews
5 Stars
19,066
4 Stars
2,424
3 Stars
432
2 Stars
135
1 Star
164
86%of customers recommend this product.
(
1,125 out of
1,306)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
I loved this product for its functionality.
on April 1, 2026
Posted by: Sirena36
[This review was collected as part of a promotion.] I device with galaxy AI included makes it easier and council to create what I like best, Just a wonder
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and a wonderful ca
on April 1, 2026
Posted by: Hazbin666
[This review was collected as part of a promotion.] The galaxy AI is amazing to use and so easy. The s pen is a wonderful addition and it is so smooth and honestly indestructible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone heats up
on April 1, 2026
Posted by: muzet4sho
[This review was collected as part of a promotion.] The product heats up very fast esp on rideshare. It cannot stand long hours
Value
3
Response from Samsung USBy R&R Team, April 6, 2026
Hello Muzet4sho, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device is not operating as intended or expected. We have provided a link to a troubleshooting guide to help you with the temperature of your device. We have also shared a link to the Samsung Support Team to assist you anytime you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The AI powerhouse
on April 1, 2026
Posted by: Goofy2
[This review was collected as part of a promotion.] The Samsung galaxy S25 ultra solidifies its position as the king of premium smartphones, blending peak engineering whit more refined, ergonomic design. While snapdragon 8 gen 4 chip provides unrivaled speed, the true soul of this device is Galaxi AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on April 1, 2026
Posted by: Sh0823
[This review was collected as part of a promotion.] I upgraded from s22ultra and it was great easy to use longer lasting battery and camera is wonderful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome phone
on April 1, 2026
Posted by: eskitzler
[This review was collected as part of a promotion.] The phone is awesome in all aspects super fast at everything handed to it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best there is
on April 2, 2026
Posted by: Tye1
Expertise:Expert
The best phone I ever had and used for a Samsung galaxy phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's AMAZING
on April 2, 2026
Posted by: Lovemygalaxy
[This review was collected as part of a promotion.] My s25 ultra is absolutely amazing. The AI is so intuitive and handles everything.to keep me organized for my small business. Ai helps me keeping my correspondence professional and proper grammar and really understands me to get my thoughts relayed, while suggesting next steps and checks in to keep me focused and on track. I never realized how galaxy Ai has truly expanded the future of my small family owned small business.
Value
5
Written by a customer while visiting Samsung US