Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(22,212 Reviews)
Rating breakdown 22,212 reviews
5 Stars
19,057
4 Stars
2,424
3 Stars
432
2 Stars
135
1 Star
164
86%of customers recommend this product.
(
1,125 out of
1,306)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
4
Camera quality is like no other!
on March 30, 2026
Posted by: Tony96
[This review was collected as part of a promotion.] The camera quality is like no other phone. The pen design fits perfectly in the hand. With Galaxy AI, I am also able to edit my picture like a professional.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best Galaxy cell phone yet!
on March 30, 2026
Posted by: MyS25Ultra
[This review was collected as part of a promotion.] I bought my Galaxy S25 Ultra this past year after my last Galaxy finally gave up the ghost. This has been such an exciting eye opener into the cell phones of today. I really love the Galaxy AI, it is so innovative and intuitive, it really makes task so much easier.
The cameras make picture taking a breeze. It has all of the same features of a high priced camera that I used to own. You can store so many pictures and videos that you will never run out of memory it seems. The video quality rivals every video camera I ever had, it is simply amazing!
You can add and use so many different Apps you will never run out of projects to keep you buy and entertained. I keep a few games to keep me entertained but there are so many to choose from. I can call, text and work in other Apps all at the same time.
I have almost always had a Galaxy phone for good reason, they simply are the best in my opinion. People have told me I should get that other top brand but, I simply will not do it. The Galaxy is so easy to learn and use, why would I choose any other. I bet you would say the same thing. I know there are more areas of this phone that should be mentioned but I can't think of them all nor is there room to talk about them here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Phone
on March 30, 2026
Posted by: Love12phone
[This review was collected as part of a promotion.] It is perfect size- camera is amazing. Easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The features that the 25 had are not on this one
on March 30, 2026
Posted by: Nikkit
[This review was collected as part of a promotion.] I tried the galaxy AI once. The s pen does not take pictures anymore like the s24 ultra did. This feature was great for taking selfie and group pictures. Bring it back.
Value
3
Response from Samsung USBy R&R Team, April 6, 2026
Hi there Nikkit, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We completely understand how disappointing it can be when features you have enjoyed using on previous devices have been changed or removed from your device. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with your device as a replacement for the shutter function. We have also shared a link to the Samsung Support Team to assist you any time you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The product has everything I need and want.
on March 30, 2026
Posted by: theebz420
[This review was collected as part of a promotion.] Galaxy AI is extremely helpful for all I do and need.
Camera is amazing.
Streaming service is fantastic.
Camera is amazing.
Streaming service is fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on March 30, 2026
Posted by: 1Photosnapper
[This review was collected as part of a promotion.] I love my S25Ultra with galaxy AI
The pictures this phone takes are amazing plus the zoom is far superior
The pictures this phone takes are amazing plus the zoom is far superior
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A True Daily Driver That Excels at Everything
on March 30, 2026
Posted by: AnitaToylt
[This review was collected as part of a promotion.] I do want to mention my all-time favorite was the galaxy note series I was very sad to see that phone go.
Samsung Galaxy S25 Ultra series are basically the same only massively better. After weeks with the Galaxy S25 Ultra, I'm convinced this is the most complete smartphone I've ever used. Here's how Galaxy AI and its powerhouse features have transformed my daily routines: The S Pen is my secret weapon for note-taking during lectures and client meetings. Using Galaxy AI's Note Assist, my messy handwritten notes are instantly formatted, summarized, and even translated when collaborating with international colleagues. The 6.8" display is spacious enough for true multitasking— written entire research papers with split-screen between my document and source materials. Circle to Search has become indispensable; I can circle any chart in a presentation or textbook and get instant explanations without switching apps. AMOLED 2X display is breathtaking. I binged the entire latest 4K series on a flight, and the 2600-nit brightness meant I could actually see dark scenes clearly. The adaptive refresh rate made every pan shot buttery smooth. Locked 60fps, barely warm to the touch. I play Call of Duty Mobile, the 200MP sensor with AI-enhanced zoom let me capture crisp action shots from the sidelines—faces were recognizable even at 10x zoom. Galaxy AI's Photo Assist automatically suggested the best 20 shots from the 300 I took, removed motion blur from a key goal celebration.
Samsung Galaxy S25 Ultra series are basically the same only massively better. After weeks with the Galaxy S25 Ultra, I'm convinced this is the most complete smartphone I've ever used. Here's how Galaxy AI and its powerhouse features have transformed my daily routines: The S Pen is my secret weapon for note-taking during lectures and client meetings. Using Galaxy AI's Note Assist, my messy handwritten notes are instantly formatted, summarized, and even translated when collaborating with international colleagues. The 6.8" display is spacious enough for true multitasking— written entire research papers with split-screen between my document and source materials. Circle to Search has become indispensable; I can circle any chart in a presentation or textbook and get instant explanations without switching apps. AMOLED 2X display is breathtaking. I binged the entire latest 4K series on a flight, and the 2600-nit brightness meant I could actually see dark scenes clearly. The adaptive refresh rate made every pan shot buttery smooth. Locked 60fps, barely warm to the touch. I play Call of Duty Mobile, the 200MP sensor with AI-enhanced zoom let me capture crisp action shots from the sidelines—faces were recognizable even at 10x zoom. Galaxy AI's Photo Assist automatically suggested the best 20 shots from the 300 I took, removed motion blur from a key goal celebration.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing and user friendly!
on March 30, 2026
Posted by: lilSmokie
[This review was collected as part of a promotion.] "Galaxy AI" is great and easy to use. I love how quick everything is and how big my screen is for better viewing. I like that it has the pen with it as well so you can really get the most out of your phone. I use mine for anything and everything Scrolling, keeping in contacts with friends and family, music, watching shows/listening to books, and yes even work sometimes. This phone has been a great experiance.
Value
5
Written by a customer while visiting Samsung US