Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Flagship experience
on March 11, 2025
Posted by: UncleMoke
[This review was collected as part of a promotion.] !Absolutely thrilled with my S25 Ultra! The camera is phenomenal, capturing stunning detail. Performance is blazing fast, and the gorgeous display with its slim bezels is truly immersive. I'm also loving the multi-app functionality and the incredibly useful audio eraser! Plus, the freebies – fast charger, case, and 4 smart tags! Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
New S25 Ultra
on March 11, 2025
Posted by: Mustanggt46
[This review was collected as part of a promotion.] This phone is great, however the battery life of the last 2 versions has gotten worse. Not sure what's causing the battery life to change so dramatically as I haven't added any additional apps. Other than the battery life the phone does exactly as expected from Samsung.
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hey there Mustanggt46, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable the all day battery life of your device is to you and we would love to help you maximize your battery life. We have provided a link to a few troubleshooting guides to help you at your convenience. We have also shared a linkto the Samsung Support Team if this experience continues with your device, or you have questions. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing everything
on March 11, 2025
Posted by: Tootii
[This review was collected as part of a promotion.] Amazing phone,amazing features,amazing battery life,amazing super fast charging, amazing storage, literally amazing just amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
IA in other level
on March 11, 2025
Posted by: Jose09
[This review was collected as part of a promotion.] Excellent cell phone, enough battery life, seamless actions across apps, amazing AI. The AI is the most important addition; it is easy to use and helps with all needed tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast processor and great camera
on March 11, 2025
Posted by: MurseJO
[This review was collected as part of a promotion.] I upgraded from s22 ultra and noticeably there is a big difference with the speed and quality of the pictures it produces.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade
on March 11, 2025
Posted by: Grumpywarner
[This review was collected as part of a promotion.] I upgraded from Note 20 Ultra and this phone is a big upgrade. Much faster and switching between apps is quick and intuitive. I mostly use the phone for personal use and some work use, like emails and scheduling. I couldn't be happier. The battery lasts all day and screen looks great. Only thing I miss is the Bluetooth for the S Pen. Other than that I would call it perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product improved a lot!
on March 11, 2025
Posted by: Panda115
[This review was collected as part of a promotion.] The product improved in a lot of key areas that really make it a great all around phone. I had the previous ultra model and found the battery, camera, and software to have improved significantly. I love the way the color science was handled with all camera lenses and made me want to take more photos on this phone than my previous one. The battery has improved to the point where I keep it on the highest resolution with adaptive motion smoothness on the whole day and it's able to last the whole day. Previously I would set up a routine to reduce the resolution or motion smoothness in order to conserve battery but I no longer need that here. The software was a big and noticeable change and made this phone a lot enjoyable and fun to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For Business .
on March 11, 2025
Posted by: SucessWon
[This review was collected as part of a promotion.] It has the most needed features.
AI translation allows you to quickly understand anywhere.
AI translation allows you to quickly understand anywhere.
The strong performance of Samsung Note can be taken notes anywhere, and it is very convenient to record and leave data at business meetings. You can convert the recorded content into scripts.
Value
5
Written by a customer while visiting Samsung US