Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(22,211 Reviews)
Rating breakdown 22,211 reviews
5 Stars
19,055
4 Stars
2,424
3 Stars
432
2 Stars
135
1 Star
165
86%of customers recommend this product.
(
1,125 out of
1,306)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Great phone, enjoy all the stuff it can do
on March 30, 2026
Posted by: Keeter
[This review was collected as part of a promotion.] Enjoy all the perks the phone can do, great pictures and so much, I dont know about it yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 30, 2026
Posted by: Jschenkel
[This review was collected as part of a promotion.] I love the S line of products been using them for many years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on March 30, 2026
Posted by: JenniDiane
[This review was collected as part of a promotion.] Galaxy S Series phones are the best and they keep improving! Great photos ans videos! Great battery life and speed for gaming!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bloatware
on March 30, 2026
Posted by: Dens24
[This review was collected as part of a promotion.] Too much bloatware and too many updates. Other than that the phone is okay.
Value
3
Response from Samsung USBy R&R Team, April 3, 2026
Hello Dens24, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We understand how important your device is to you every day for a range of tasks. We have provided a link to the full manual for your device to help you best align the settings and features of your device to your usage preferences. We have also shared a link to an article to help you if you are experiencing pop-ups that are interrupting your usage on your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great easy to use features
on March 30, 2026
Posted by: TNmama
[This review was collected as part of a promotion.] I love using my phone for many different things. I mainly use it for streaming videos, the video quality is great. I love using the Galaxy AI, it makes everyday life much easier.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25
on March 30, 2026
Posted by: Galaxy26
[This review was collected as part of a promotion.] I like the Galaxy S25 Ultra well enough. It's a good replacement for my previous Galaxy Note 20 Ultra. I don't like the stylus downgrade, but Galaxy AI is ok.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek Design, Powerful Performance, and Top-Notch
on March 30, 2026
Posted by: S25Rogue
[This review was collected as part of a promotion.] I recently bought the Samsung Galaxy S25, and overall I’m really impressed with it. The design feels premium and sleek, and it’s comfortable to hold even for long periods. The display is one of the best features—super bright, sharp, and smooth, making everything from scrolling to watching videos look amazing.
Performance-wise, the phone is fast and responsive. Apps open quickly, multitasking is seamless, and I haven’t experienced any lag so far. The camera also stands out—it takes clear, detailed photos in both daylight and low-light conditions, and the video quality is excellent.
Battery life has been solid for me, easily lasting a full day with regular use. Charging is pretty quick too, which is a nice bonus when you're on the go.
If I had to point out a downside, it would be that the price is a bit high, but considering the features and performance, it still feels like a worthwhile investment.
Overall, the Galaxy S25 delivers a great balance of performance, design, and camera quality. I’d definitely recommend it to anyone looking for a high-end smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on March 30, 2026
Posted by: Bluefish
[This review was collected as part of a promotion.] This is the best Samsung phone yet. I've always owned Samsung products! My TV is also a Samsung. So many features and AI makes the price worth it! I love the large size and how smooth and hassle free the phone is! Phone calls are crystal clear, messaging is actually fun..the phones camera is close to my real camera, all the right features..great phone and my TV pairs with my phone expertly!!
Value
5
Written by a customer while visiting Samsung US