Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
This phone is the future.
on March 11, 2025
Posted by: Toxinsss
[This review was collected as part of a promotion.] This phone works like a gaming PC the convenience of having it in your pocket should be illegal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 11, 2025
Posted by: Mike3D
[This review was collected as part of a promotion.] I just upgraded my old galaxy s22 ultra to s25 ultra. This phone is awesome. Faster, brighter screen and best camera. I love the new magnetic charging option with the specific case use. Only complain is, no bluetooth s pen comes with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on March 11, 2025
Posted by: 2honest
[This review was collected as part of a promotion.] Overall decent phone. Does overheat a lot and drain battery fast. The camera is of a lower quality seems like than my s23 ultra
Value
4
Response from Samsung USBy R&R Team, March 13, 2025
Hi there 2honest, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear you are pleased with the features of your new device, and we would love to help you have the best possible experience and troubleshoot the frustrations you mention. We have provided links to articles to help you with the temperature of your device, and battery life. We have also shared a link to an article to help you with the camera features and settings. Lastly, we have provided a link to the Samsung Support Team to help answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I like the...
on March 11, 2025
Posted by: Ak1620
[This review was collected as part of a promotion.] I like the rounded corners, seems to cool down better when playing games. Also the seamless actions across apps is nice if your watching a YouTube video and want to put it into notes. The now brief is also convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!
on March 11, 2025
Posted by: Phoenix
[This review was collected as part of a promotion.] I'm still getting used to it. But it's highly efficient, has added interactive features with my cars hands free system. Great camera. When syncing with my old phone it transferred my data, apps. Pics, in seconds.
I can already see the difference. Super smooth scrolling, blazingly fast app loading. Excellent camera. Generous storage. Lots of customizability.
I can already see the difference. Super smooth scrolling, blazingly fast app loading. Excellent camera. Generous storage. Lots of customizability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, performance, features
on March 11, 2025
Posted by: David1963
[This review was collected as part of a promotion.] The phone is the fastest galaxy I've owned. All apps load noticeably faster than my s23. Photos and remastering of photos is distinctly better as well. That's a compliment given the s23 was already great with photography
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Lighter and faster than my s24 ultra
on March 11, 2025
Posted by: Simon89
[This review was collected as part of a promotion.] A little bit of an incremental upgrade, however the wide camera is much improved and you can take hdr video in high efficiency (hevc) now, which is very space saving and incredible quality. I like to take a lot of short videos and this helps reduce space. The s24 didn't have this hdr plus high efficiency video option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 11, 2025
Posted by: Morales22r
[This review was collected as part of a promotion.] The S25 is an amazing phone. The AI and the display are just incredible. The battery also lasts way longer than any of its competitors. The camera is perfect, taking any selfie or a picture of even a building; the pictures come out so breathtaking. This phone is super fast. One UI is the best software. The phone is great. If I could buy it again, I definitely would.
Value
5
Written by a customer while visiting Samsung US