Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8 out of 5
4.8
(22,230 Reviews)
Open Ratings Snapshot
Rating breakdown 22,230 reviews
5 Stars
19,073
4 Stars
2,426
3 Stars
432
2 Stars
135
1 Star
164
86%of customers recommend this product. 
(
1,125 out of 1,306
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
4 out of 5
4
The phone has pretty good features,
on March 30, 2026
Posted by: Ahmad4Ever
[This review was collected as part of a promotion.] The phone's camera gets weaker over time. Also, it doesn’t have a proper refresh or optimization feature to keep it running fast, so after a while we end up having to do a factory reset.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has a great camera
on March 30, 2026
Posted by: Love2Game
[This review was collected as part of a promotion.] I use my device for games and apps related to tabletop games. Usually on phone for a couple hrs a day doing gaming.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra lives up to name
on March 30, 2026
Posted by: ChrisBasS25Ultra
[This review was collected as part of a promotion.] Galaxy AI keeps me from burning dinner while trying to entertain small children.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Looking For New Phone
on March 30, 2026
Posted by: NeeNee
[This review was collected as part of a promotion.] Whole looking a new phone, I found everything I truly wanted in the S25 Ultra. Screen size, camera capabilities, ease of use, etc.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone runs super smooth and I love the square
on March 30, 2026
Posted by: Tone7571
[This review was collected as part of a promotion.] I was able to use Gemini to help me touch up my resume and I landed the job! It's also a great conversationalist. It helps me by giving me great ideas on how to edit pictures and photos. Helps me find interesting facts about shows I watch on Netflix or Prime video.
I love showing off to friends and family how great my phone is. I am the only person in my family who uses a Samsung/Android device so that's a plus! Can't wait to discover more and more features about my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing pictures and battery life
on March 30, 2026
Posted by: Peachz
[This review was collected as part of a promotion.] My old phone was a s21 ultra and finally upgraded to this. Picture quality is subpurb and I can go almost two full days without a charge.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the phone
on March 30, 2026
Posted by: Yoli150
[This review was collected as part of a promotion.] I have 7 months with the phone and everything works well. I love the cámara and resolution. I recommend it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome feature
on March 30, 2026
Posted by: PeeJay
[This review was collected as part of a promotion.] Love my new galaxy s25 ultra note the AI galaxy helps out a lot with picture and keeping all my notes in place
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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