Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Slick and speedy
on March 14, 2025
Posted by: Rob7474
[This review was collected as part of a promotion.] I upgraded from an s21fe. I loved that shortly after powering my new phone on, it recognized my old phone without me having to do anything. Transferring everything was as simple as tapping yes a few times and then letting it go to work.
I'm a big guy with big hands and the size feels just right.
I like the Now Brief and I hope it gets more options over time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone overall
on March 14, 2025
Posted by: Debacleator
[This review was collected as part of a promotion.] This phone is super fast. Takes amazing photos and videos play fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and feel
on March 14, 2025
Posted by: Obeddd
[This review was collected as part of a promotion.] Upgraded from the last ultra and I appreciate the design of this phone a bit more. It somehow feels a bit more ergonomic and it's camera and AI features feel upgraded too. Can't wait to fully use its translator capabilities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
There the best phone out there
on March 14, 2025
Posted by: Bicth mana
from Oklahoma in Luther 73054
Expertise:Expert
Galaxys25 is it a styise samsgon is the best phone I have always have had one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! BEST EVER
on March 14, 2025
Posted by: JonnyD
[This review was collected as part of a promotion.] Best phone I've ever owned. Would recommend to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Recommend
on March 14, 2025
Posted by: Pedro05
[This review was collected as part of a promotion.] I upgraded the s24 ultra and I'm really enjoying the device, I found the battery better and heating up less than the s24 ultra I upgraded the s24 ultra and I'm really enjoying the device, I found the battery better and heating up less than the s24 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 14, 2025
Posted by: Mzbeastmode
[This review was collected as part of a promotion.] I'm an avid note user and had a hard time accepting the fact that the note series was discontinued. I had to make a purchase on a new device because my previous phone was on its last leg and wasn't giving the quality that I was looking for. As soon, as I activated my S25 ultra I fell in love. The device color variety, the sleek look, impeccable camera and specs. I absolutely love the new AI features. It helps me better organize obligations, emails and appointments.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad photo quality
on March 14, 2025
Posted by: Laza
The worst photo quality ever. If you buy this phone you are downgrading.
Response from Samsung USBy R&R Team, March 14, 2025
Hey there Laza, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable the camera of your device is to you, and we would love to help you troubleshoot the photo and video quality of your device. We have provided links to a few articles to help you adjust the settings and ensure the camera operates as intended. We have also shared a link to the Samsung Support Team if this experience continues or you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
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Samsung Community
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Facebook
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US