Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Great upgrade from s22 ultra
on March 14, 2025
Posted by: Superuchiha
[This review was collected as part of a promotion.] The s25 ultra is a great upgrade from my s22 ultra super fast charging is amazing, the only thing I dislike slightly is the Bluetooth spen being removed and the moon pics on the s22 are clearer compared to the s25. Whats amazing is the audio eraser in videos where yoy can completly erase background noise and focus on the voice only.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is perfect device
on March 14, 2025
Posted by: Okareem
[This review was collected as part of a promotion.] I have been using Samsung phones and products for a long time and I don't like any device
And different company else.
And different company else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S-Pen Bluetooth is no more
on March 14, 2025
Posted by: SPen Lover
I was surprised when i came to know that Samsung removed bluetooth functions to the S-pen. with that feature i was able to take pics without others support when i go outside.. Now i have to ask each and everyone to take pics for me..
I seen the reply from Samsung for the same topic.
Samsung asking customers to change and adjust as per their so called innovation..
Companies should align with customer expectations and features that everyone likes and not the other way..
I seen the reply from Samsung for the same topic.
Samsung asking customers to change and adjust as per their so called innovation..
Companies should align with customer expectations and features that everyone likes and not the other way..
Response from Samsung USBy R&R Team, March 17, 2025
Hi there SPen Lover, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when some of your favorite features have been changed and are no longer operating as expected. We are happy to hear you have seen the resources we have provided to our customers to help them use the S Pen and keep the remote controls for the camera in their usage. WE have provided them below for your convenience to help you integrate the new S Pen features in to your usage, and use the hand gestures and voice commands with your camera. Lastly, we have provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great lightweight phone
on March 14, 2025
Posted by: Phonenatic
[This review was collected as part of a promotion.] Phone is all out amazing. Quick response, simple to use, nice size well lit screen and very useful. Apps are very useful and phone is easy to set up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on March 14, 2025
Posted by: Yellie
[This review was collected as part of a promotion.] Great for watching movies and taking pictures with friends
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a powerhouse!
on March 14, 2025
Posted by: Nuaymak
[This review was collected as part of a promotion.] I have been using this phone for two months. Everything is fast and fluid, from launching apps to multitasking. I particularly appreciate the seamless actions across apps mentioned in the sweepstakes. Moving between different tasks is effortless, and the phone handles it all without breaking a sweat.
I also find the Now Brief feature incredibly useful. Being able to quickly get a summary of important information at a glance is a huge time-saver. It has become an essential part of my daily routine.
While I haven't used the Audio Eraser feature extensively, I can see how it would be valuable for content creators or anyone who needs to clean up audio recordings. It is a testament to the S25 Ultra's focus on innovative features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on March 14, 2025
Posted by: F148GP
[This review was collected as part of a promotion.] I loved the S24 ultra
The S25 ultra is even better
More features better camera
The S25 ultra is even better
More features better camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Some adjustments had to be made but I love it
on March 14, 2025
Posted by: Trainbuilder
[This review was collected as part of a promotion.] Some of the functions have changed.Have to get used to it and adapt the new features but as always, samsung, because not disappointment, a great product
Value
4
Written by a customer while visiting Samsung US