Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8 out of 5
4.8
(22,230 Reviews)
Open Ratings Snapshot
Rating breakdown 22,230 reviews
5 Stars
19,073
4 Stars
2,426
3 Stars
432
2 Stars
135
1 Star
164
86%of customers recommend this product. 
(
1,125 out of 1,306
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
4 out of 5
4
Phones microphone hasn't worked since I bought it
on March 30, 2026
Posted by: Scooter6679
[This review was collected as part of a promotion.] The phone is great other than the fact that the microphone hasn't worked since I bought it.brand new and noone can figure out why
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The ghost of Africa
on March 30, 2026
Posted by: GhostofAfrica
[This review was collected as part of a promotion.] They could do better with the undeclared technology in the company's hands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast & Powerful
on March 30, 2026
Posted by: AceBadger
[This review was collected as part of a promotion.] This is a fast, powerful phone. Im able to do a lot between mobile gaming with my Backbone and normal game apps, photo and video editing, content creation and viewing, all of it!
It's a fantastic device for power users and normal users alike, it has something for everyone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the best!
on March 30, 2026
Posted by: Love2remodel
[This review was collected as part of a promotion.] I love this phone it's the right size for my hands I love the screen size. The audio is fantastic sounds so good. The Bluetooth is real strong, I remodel homes and have a Bluetooth work radio and I can walk around the whole house and it stays connected. I also take pictures of before and after of all my jobs for the customers.i also use video calling to walk through the home with the customers. Sometimes when I need to find something online I use AI to search the picture I took
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I will never own another brand/model
on March 30, 2026
Posted by: Kansas
[This review was collected as part of a promotion.] Samsung Galaxy phones never disappoint! The Galaxy AI is on point and makes everything so much easier. Google who???? You need nothing else!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone! So many new features
on March 30, 2026
Posted by: HANNAH
[This review was collected as part of a promotion.] I love the S25 Ultra, its got so many awesome features from Galaxy AI able to generate various photos and the pen allows you to take notes and get super creative. AI can take what you draw on a photo and create it into something real without photoshop! Aside from this, the phone has great graphics and amazing photo quality. As someone who watches things with captions on all the time, you can select this option for your calls and galaxy AI even helps to interpret phone calls in another language.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is rhe best
on March 30, 2026
Posted by: Nemesispr
[This review was collected as part of a promotion.] For my is is better than the s26 great feature is quick and eazy to learn how to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thoroughly impressed
on March 30, 2026
Posted by: Scententhusiast737
[This review was collected as part of a promotion.] I have had my device for about a year and I have been thoroughly impressed with it. It's like having a digital personal assistant ,I have been able to research recipes,track flight prices,keep track of exercises and calories burned for the day. My favorite feature is the camera, I'm able to record as well as take professional grade photos and videos. Definitely money well spent.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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