Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8 out of 5
4.8
(22,300 Reviews)
Open Ratings Snapshot
Rating breakdown 22,300 reviews
5 Stars
19,130
4 Stars
2,436
3 Stars
434
2 Stars
135
1 Star
165
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5 out of 5
5
Over heats alot but overall I love my phone
on March 26, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] Over heats alot but overall I love my phone like the Ai I use it for absolutely everything gaming video chatting everything in my life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra for the win
on March 26, 2026
Posted by: Chonchi
[This review was collected as part of a promotion.] Samsung has been in my pocket since the s5, this time around I got the s25 ultra. This phone is a home run. The camera, the UI and the features makes this phone a one stop shop.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thoughts and Opinion on S25 Ultra
on March 26, 2026
Posted by: JonesFam14219
[This review was collected as part of a promotion.] My son has the Galaxy S25 Ultra. He is only 12years old but he uses it for gaming, videos, and he loves the drawing option with the stylus. He uses the Galaxy AI alot and it has helped him with spelling and making sure he is looking up exactly what he wants. The phone itself is very durable. I know this phone will last him a while.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it! Fast, sleek, powerful, simply perfect!
on March 26, 2026
Posted by: SamsungL
[This review was collected as part of a promotion.] This is my third Samsung device, and at this point, I can confidently say I am not going anywhere. The Galaxy S25 Ultra has completely reinforced my loyalty to the brand. From the moment I held it, I felt the premium quality, the attention to detail, and the innovation that Samsung consistently delivers.
One of the things I love most about this phone is how smooth and powerful it is. Everything flows effortlessly—from multitasking to streaming to handling my daily workload. I rely on my phone for both personal and professional use, and the S25 Ultra keeps up with me without any lag or frustration. That reliability is something I truly value.
The camera is simply outstanding. Whether I’m capturing special moments, taking photos for social media, or recording videos, the quality is always impressive. The clarity, color, and detail make every shot look professional. It gives me confidence that no matter the moment, my phone will capture it beautifully.
Gladys
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Quality
on March 26, 2026
Posted by: Maria420mex
[This review was collected as part of a promotion.] Fast ,good size and takes great pictures.
It is reliable with gaming and battery lasts a long time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Carolntrixie
on March 26, 2026
Posted by: Carolntrixie
[This review was collected as part of a promotion.] I use my device to watch video takes pictures.I like the big screen to watch movies.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Dependable Value
on March 26, 2026
Posted by: MsPhoneUser
[This review was collected as part of a promotion.] Use my device for texts,surfing, mail, even AI prompting. Works flawlessly. No exploding like a brand that's popular with similar features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A slight upgrade not a big one
on March 26, 2026
Posted by: Blackbatman
[This review was collected as part of a promotion.] I use my phone for generally everything. From calls to meetings.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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