Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(22,314 Reviews)
Rating breakdown 22,314 reviews
5 Stars
19,142
4 Stars
2,437
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Very Pleased
on March 22, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Love the galaxy AI I use it daily. I shop more than anything an am quite pleased with the phone galaxy s25ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product that is on top
on March 22, 2026
Posted by: vicky23
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra showcases Samsung’s push into AI-driven smartphones, with Galaxy AI at the center of the experience. Features like real-time translation, AI-assisted photo editing, and smart summaries (e.g., Now Brief) make everyday tasks faster and more intuitive. These tools genuinely improve productivity, though some feel like refinements of existing Google-powered features rather than entirely new innovations. �
Business Today +1
Performance is top-tier thanks to the Snapdragon 8 Elite chip and 12GB RAM, handling gaming and multitasking effortlessly. The camera system remains one of the best, producing detailed images and strong video performance, while AI enhancements like noise reduction and editing tools add extra polish. Battery life is solid, lasting a full day, though charging speeds lag behind some competitors. �
Business Standard
However, the hardware upgrades feel incremental, with design and core features largely similar to previous Ultra models. The heavy focus on AI may not justify the high price for users upgrading from recent devices. Overall, Galaxy AI is impressive and useful, but the S25 Ultra feels more like an evolution than a revolution.
Business Today +1
Performance is top-tier thanks to the Snapdragon 8 Elite chip and 12GB RAM, handling gaming and multitasking effortlessly. The camera system remains one of the best, producing detailed images and strong video performance, while AI enhancements like noise reduction and editing tools add extra polish. Battery life is solid, lasting a full day, though charging speeds lag behind some competitors. �
Business Standard
However, the hardware upgrades feel incremental, with design and core features largely similar to previous Ultra models. The heavy focus on AI may not justify the high price for users upgrading from recent devices. Overall, Galaxy AI is impressive and useful, but the S25 Ultra feels more like an evolution than a revolution.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tried and true since the 22
on March 22, 2026
Posted by: Ron7013
[This review was collected as part of a promotion.] FIRST - I have an Ultra S22. I lied because this one isn't there. I put it here to write it's eulogy (trade in soon) and put it to rest. It was a loyal phone, always listened to me, never took offense at my yelling at support on hold music and at my age it has become my memory. Yes, you weren't just another pretty "case". You had features and you used 'em in your quest for Galaxy AI excellence. I only hope the 26 can replace you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've owned a lot of high-end phones. This is my #1
on March 22, 2026
Posted by: Nate3341
[This review was collected as part of a promotion.] I fell in love on day one. This phone finally does the impossible, and that's keeping up with me. I mean I'm not kidding when I say I multi task. This phone helps keep my high standard of quality and efficiency and of course entertainment. amazing task management fetures as well as entertainment. This phone literally helped my mental and physical well being. And dont get me started on how smooth and effertless completing tasks now with galaxy AI. Im extreamly inpressed. I'll definitely be getting the next one when the time comes. Also you gotta pair this up with the 2025 galaxy ultra watch and the new buds 4 pro. It will change your life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best, Baddest Phone
on March 22, 2026
Posted by: Grande
[This review was collected as part of a promotion.] This is by far the best phone I've ever had. It's fast and I've never had a problem with it. The Galaxy AI is amazing and I've never been able to stump it. It amazes me every time I use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!
on March 22, 2026
Posted by: Miguel
[This review was collected as part of a promotion.] I love this phone it is a great device capable of running anything and everything smoothly. I mainly use my phone for gaming and everyday use and so far I haven't found a game that can't run on this device. I also like to use my phone for watching videos which it easily is able to do in 4k which is a great plus. Lastly I also use my phone to take pictures and videos which come out at an amazing quality better than any phone out there I'd say, I also may edit the photo or video and I love the implementation of galaxy ai as im able to use it to edit some of my photos or videos with a feature I very much like which is the object remover. Overall this phone is a very powerful device that will suffice to me for years to come I don't regret my purchase at all and it was a great investment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is by far the best phone I have ever used,
on March 22, 2026
Posted by: Technologyisawesome
[This review was collected as part of a promotion.] It took a few months for me to truly understand all the functions but once I understood them, the camera functions and ai have capabilities above most people's limits paired with 1 tb of storage the possibilities are limitless. The video recorder has excellent capabilities with log mode and video editing functions, Galaxy AI has totally changed the way I use my phone forever, as I embrace all the best of capabilities as I grow stronger in this tech savey world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone.
on March 22, 2026
Posted by: Maniablue8688
[This review was collected as part of a promotion.] The Galaxy Ai is one of the features I used daily.
Value
5
Written by a customer while visiting Samsung US