Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
This products camera is superb and quality is grea
on March 20, 2025
Posted by: Cjcar21
[This review was collected as part of a promotion.] The ease of all the apps and settings is what I love the most, the speed and processing system is fast better than any other phone I've had. Quality of the camera and pictures are amazing. Overall I give this phone 5 stars and I will continue to stay with samsung. Thank you for making a great product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Text App
on March 20, 2025
Posted by: Ssss
I hate the Messaging (texting) app that is on the new phone. I had a Samsung S20 and I wish I kept it.
Other than that, the phone is good.
Other than that, the phone is good.
Response from Samsung USBy R&R Team, March 20, 2025
Hi there Ssss, we appreciate your feedback on your Samsung Galaxy S25 Ultra. we understand how frustrating it can be to have a new device that is not meeting your expectations. We have provided a link to the full device manual to help you with the settings of your messenger app. We have also provided a link to the Samsung Support Team to help you with the settings of you device if you desire. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth and fun experience.
on March 20, 2025
Posted by: ExcitedAgain
[This review was collected as part of a promotion.] In all my previous devices I've always "slimmed down" the features to improve battery life, partially for the battery and partially due to the features not really being exciting enough. I've owned a few Samsung devices over the years, notably the original S1 Fascinate as my first smartphone and most recently the S20 FE, however, the S25 Ultra has by far been the most exciting thing since the Fascinate. It's brought back my love for devices that I haven't had since my first smartphone. I find myself trying to find more features to use rather than trying to get rid of them. Now Brief keeps me periodically updated on my schedule and the weather and the camera just begs to be used and tinkered with. The screen is large, vibrant, and responsive. The Ultra has been a joy to learn and use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone to come out yet
on March 20, 2025
Posted by: Tyleee98
[This review was collected as part of a promotion.] Best phone to date, there are so many features that it makes it basically a go to for all in one package device, a true pocket computer, and designed to work with speed, maximum ease of usability, and quality of life as a key tenet in its design and function. The pen with the AI drawing assist is lots of fun and creates alot of beautiful pictures even with my crappy artistry it actually makes it look even better because it gives it character and a kindve abstract uniqueness to it after the AI polishes the rough edges and spiffs it up some. Great for multi-tasking, productivity and a great work phone. The big screen allows you to do multiple things at once. The speaker is very loud and clear to and the camera and camera features r nothing less than professional photography quality. And my god! The zoom on the camera! Such a clear picture from very far you can shoot videos of planes from the ground crystal clear! I couldnt in good faith recommend any other mobile device currently out now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product features
on March 20, 2025
Posted by: Fluffychubs
[This review was collected as part of a promotion.] Love the ability to utilize excel and Word features. Streaming movies are clear and colorful. AI feature really surprised me on how easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Newest galaxy ultra
on March 20, 2025
Posted by: Dotdotbebop
[This review was collected as part of a promotion.] I use my phone for texting, phone calls email, internet Hotspot, credit cards and banking
Value
4
Response from Samsung USBy R&R Team, March 21, 2025
Hi there Dotdotbebop, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you have found a range of daily tasks and hobbies you can accomplish with your device, and that it operates so excellently for you. Please, reach out to us again any time in the future with questions, or additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good product.
on March 20, 2025
Posted by: Vipult
[This review was collected as part of a promotion.] Everything I've expected about this device has exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra:A Symphony of Tech Perfection
on March 20, 2025
Posted by: NicksCuriosity
[This review was collected as part of a promotion.] Yo, holding this S25 Ultra feels like wielding Mjölnir – Thor’s hammer, but for creativity. The 6.9-inch screen isn’t just a display; it’s a portal. Blasting Slipknot’s “Duality” on YouTube? The blacks are so deep it’s like the void between drum hits, and the 120Hz refresh rate? Smoother than Joey Jordison’s blast beats.
Performance? This thing’s a cheat code. Snapdragon 8 Elite chip + 12GB RAM = zero lag, ever. Multitasking feels like playing 4D chess – I’ve got YouTube Music ripping Bush’s “Machinehead”, a chess app analyzing my Sicilian Defense, and 20 tabs open… and it doesn’t even blink.
Now the camera. Bro. The 200MP main lens captures details my eyes miss – like the grit on my drumsticks or the grain in a chessboard. The 10x optical zoom? I shot the moon last night, and it looked like I stole NASA’s telescope. And the 8K video? Footage of my practice pad sessions could pass for a Norma Jean music video.
Battery life’s a tank. Jammed to 311’s “Amber” on loop, crushed a 3-hour chess grind, and still had 30% by midnight. The ergonomic design? Samsung finally nailed it. Rounded edges grip like drumsticks – no more hand cramps mid-riff.
Is it perfect? For a dude who lives for rhythm and strategy, this phone’s the ultimate metronome. It doesn’t just keep up – it fuels the chaos. 10/10, would nerf the competition again.
Value
5
Written by a customer while visiting Samsung US