Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8 out of 5
4.8
(22,336 Reviews)
Open Ratings Snapshot
Rating breakdown 22,336 reviews
5 Stars
19,161
4 Stars
2,440
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5 out of 5
5
The perfect device for everything!
on March 14, 2026
Posted by: Djintexas
[This review was collected as part of a promotion.] I’ve been using the Samsung S25 Ultra and I absolutely love it! The phone itself is gorgeous — the design is sleek and it just feels premium in your hand. It runs super smoothly, everything works great, and I haven’t had any issues with performance at all.
One of the best parts is the battery life. It easily lasts me through the day, even with heavy use, which is a huge plus. The AI features also work seamlessly and really help make daily things easier. I use my phone a lot for emails and even gaming, and it handles everything effortlessly.
Overall, it’s a beautiful phone that performs really well, has a battery you can count on, and smart features that make everyday tasks simple and convenient. Definitely a great choice!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a very complete product.
on March 14, 2026
Posted by: NezGna1
[This review was collected as part of a promotion.] This device is a complete product, from its system to its features. Looking at the physical aspect of the product the pen comes in handy many times. The size is perfect (specially for those that work with designs and need to work from it) the system is fast, user friendly and very responsive. The camera is great, the screen, sound and overall experience is complemented throughout the whole phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So many options!
on March 14, 2026
Posted by: JnosnhojGalaxy25
[This review was collected as part of a promotion.] Galaxy AI functions are seamlessly intertwined and provide for a more practical and productive experience.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My son loves it!
on March 14, 2026
Posted by: Jeepstergirl
[This review was collected as part of a promotion.] My son and I both got the same phones and he loves his! So perfect for his job with the stored in S pen. He doesn't even uses his work tablet anymore when his phone does it all and fits in his pocket. The galaxy AI helps him do so much he doesn't need his work computer anymore either!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and features
on March 14, 2026
Posted by: Danijay
[This review was collected as part of a promotion.] I hadn't had an upgrade in a few years and this phone was perfect
It has all you need including a pen
And its very easy to navigate
Transferring over my Information was seamless
With this phone you dont need anything additional
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on March 14, 2026
Posted by: Ncam524
[This review was collected as part of a promotion.] Love my samsung would never swith once I had a samsung phone never went back easy to use...the galaxy ai is an awesome new feature
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra experience
on March 14, 2026
Posted by: Carpoolin
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the most complete smartphones available today. It combines premium design, a stunning display, powerful performance, and a versatile camera system into a single polished device.
What truly sets it apart, however, is Galaxy AI. By integrating intelligent features directly into everyday tasks, Samsung has created a phone that feels smarter and more helpful than most competitors.
Instead of simply being faster or more powerful, the Galaxy S25 Ultra represents a shift toward phones that actively assist their users.
It’s not just another upgrade—it’s a glimpse of where smartphones are heading next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the ai use on thins phone
on March 14, 2026
Posted by: Trexv5
[This review was collected as part of a promotion.] I love the ai use on this phone school and assignments have never been easier and faster. With just a click of a button I can take a picture and Gemini gives me the answers. Gemini is also my most used ai , I ask it everything even the dumbest question that I am afraid to ask people, it has helped me with cooking , face my fears of long flights on airplanes, medical issue , technological issues , and it teaches me alot that I dont know.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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