Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
3
Great phone bad glass!
on March 26, 2025
Posted by: Beatngu
[This review was collected as part of a promotion.] One ui 7 is fun and different phone is awesome quick and customizable.. Screen scratches EASY not sure why but definitely not the same quality glass as the 24 ultra. Kinda a bummer.
Value
3
Response from Samsung USBy R&R Team, March 26, 2025
Hi there Beatngu, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how pleased you are with the features and usage of One UI7 with your device. If you are concerned about the durability of your display, we have screen protectors available for your device to offer you the peace of mind you may be seeking. We have provided a link to the Samsung Support Team if you have any questions about accessory options or any features of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 26, 2025
Posted by: Locovet
[This review was collected as part of a promotion.] Everything about this phone is awesome... camera, sound, operaring system... would not change it for anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera ai is awsome
on March 26, 2025
Posted by: R35sol
[This review was collected as part of a promotion.] Taking pictures and erasing object that's in the way makes editing picture that much better.
Value
5
Response from Samsung USBy R&R Team, March 26, 2025
Hey there R35sol, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are enjoying taking photos and videos with your device, and using the features of Galaxy AI and further enhance them. We have provided links to a few resources to further assist you in exploring the full capabilities of your device, and answer any questions that may come up as you do so. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but
on March 26, 2025
Posted by: Francel
[This review was collected as part of a promotion.] I love how im able to use my device as my drivers license and am able to keep all of my accounts synced together as well as being able to synce up with my labtop however i do feel like the s22 was had more ease of use overall tho i would highly recomend this phone to all of my friends and family the ai is also very usefull
Value
4
Response from Samsung USBy R&R Team, March 26, 2025
Hi there Francel, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the enhanced features of your device, and are finding a range of uses for the new Galaxy AI features. We have provided a link to the full device manual tohelpl you with the features that are continuing to feel complicated for you. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Brand New Features
on March 26, 2025
Posted by: Davidzz
[This review was collected as part of a promotion.] This phone really set it's self apart from the previous models. The AI features help me on an everyday basis, and helps me work efficiently!!
Value
5
Response from Samsung USBy R&R Team, March 26, 2025
Hi there Davidzz, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to know that you are so thoroughly enjoying the usage of the enhanced Galaxy AI features of your device. We love that you are finding this device so helpful to you to you for both work and personal uses. Please, reach out to us again in the future at any time with questions or to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product very greet I liked fast worked
on March 26, 2025
Posted by: Ahmadi
[This review was collected as part of a promotion.] I use it for work, it has high speed, the camera is excellent, I enjoy it and watch movies, the image is very clear.
Value
5
Response from Samsung USBy R&R Team, March 26, 2025
Hi there Ahmadi, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how pleased you are with the usage of your new device, and finding to so speedy for your streaming. We love that you are enjoying capturing moments with the camera, and we hoep you are exploring the features of Galaxy AI that can make taking photos and videos even more exciting. We have provided a link to the full device manual to assist you with this. We also shared a link to the Samsung Support Team to offer assistance if you ever have questions. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Super awesome and great phone high quality and luxury experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Buy!
on March 26, 2025
Posted by: Dimples1977
[This review was collected as part of a promotion.] I love this phone. It's amazing all the way around! So happy with it. If you are thinking of buying it, don't hesitate you will love it. You won't regret getting this phone.
Value
5
Written by a customer while visiting Samsung US