Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(22,354 Reviews)
Rating breakdown 22,354 reviews
5 Stars
19,177
4 Stars
2,442
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
It's reliable It's dependable last long time and\
on March 13, 2026
Posted by: Lovesweets
[This review was collected as part of a promotion.] Galaxy AI pretty cool, still trying to figure out the photo options.It's turning my night pictures into daytime
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and applications
on March 13, 2026
Posted by: bill19521
[This review was collected as part of a promotion.] Love the Galaxy AI function on the phone. It's a great help with searching places and people. The phone is great in screen size and clarity. Also I originally purchased Samsung for the greater pixel amount with the camera. I take lots of photos both stills and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No me gusta
on March 13, 2026
Posted by: Sads25ultra
[This review was collected as part of a promotion.] I don't like the overall appearance. Despite the specifications, the camera isn't as good as those on other Galaxy models in the series. I got it as an upgrade, but I would have stuck with the S24 Ultra had I known it wasn't that good. I hope the S26 Ultra lives up to my expectations.
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hello there, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it is when your new device is not meeting your expectations in quality. We have provided a link to an article to help you capture the most amazing photos and videos possible with your device. We have also provided a link to the Samsung Support Team for your convenience if you have questions or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, really handy on the job site.
on March 13, 2026
Posted by: YoungG
[This review was collected as part of a promotion.] I use AI for alot of my photos and for products I see out and about and want to know what it is and where to buy it. And it works amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great featurs.
on March 13, 2026
Posted by: Samsungshopper
[This review was collected as part of a promotion.] This galaxy S25 Ultra is pretty dang great. Anything from speed, functionality and multi-task is super easy and enjoyable on this device. AI feature is extremely helpful as well on a day-to-day basis.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on March 13, 2026
Posted by: Meanness
[This review was collected as part of a promotion.] I love this phone. I can keep up with my appts and my schedule on it. It reminds me of stuff I need to do. I use it for social media. I love the AI on it. I love using gemini on it to make pictures. I love taking pictures on it. The camera has great qualities such zooming and videos and pictures. I have always used Samsung phones and I will continue using them. It's easy to use the features on it. I can watch movies and videos on it easily.. I can make calls on it easily. It's a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones i've ever had
on March 13, 2026
Posted by: Demonslyer669
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse flagship built for people who want the best of everything-premium design, a stunning display, elite camera performance, blazing-fast speed, and all-day battery life. It blends productivity, creativity, and raw power into one device, making it one of the most complete smartphones on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best phone I've owed
on March 13, 2026
Posted by: Drewski
[This review was collected as part of a promotion.] Galaxy ai is a really cool feature just live playing around with it. I use my phone for most of the social media I play games take photo the camera is great I videochat it's so easy it work this phone but I'm still also still exploring it it had so many features to learn
Value
5
Written by a customer while visiting Samsung US