Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(22,360 Reviews)
Rating breakdown 22,360 reviews
5 Stars
19,182
4 Stars
2,443
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
I really love this phone.
on March 12, 2026
Posted by: Cheryl
[This review was collected as part of a promotion.] I use my phone for silly games and taking pictures, online chat and of course for a phone. I also use it for looking up info. It's all great. I would say the only issue I have is the battery. I have to charge my phone multiple times per day. I wish the battery had a longer life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best there is!!
on March 12, 2026
Posted by: Boston
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra remains an absolute powerhouse in 2026! Its stunning 6.9-inch anti-glare Dynamic AMOLED display shines brilliantly outdoors, the Snapdragon 8 Elite delivers blazing performance, and Galaxy AI features feel genuinely useful. The 200MP camera system excels in every scenario with incredible detail, while the sleek titanium build, S Pen, and exceptional all-day battery make it the ultimate flagship. Still unbeatable—pure perfection! 5 stars
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra Has is the BEST and MOST ADVANCED AI
on March 12, 2026
Posted by: TheHandyPanda
[This review was collected as part of a promotion.] The S25 Ultra is not only sleek and slim in design, it also still carries the Stylus Pen for those business owners constantly on-the-go. It has the most ADVANCED Galaxy AI features using Gemini as your AI Assitant. You want to know the answer to the most random of questions, dont worry...Gemini has got your back!
Not only can Gemini aid you better with everyday tasks, its AI features help make it your very own personal therapist. Are you struggling at home in your marriage and dont feel comfortable talking to a family member or even friend due to it putting everyday people in your personal business? Or maybe they seem to give you the wrong advice or a biased opinion. Not Gemini, it will give you great advice with an unbiased opinion because it doesnt know any more then the information you give it. 1 great feature is it will save your chat history, each chat individually. Making it easy to pick up any conversation right where you left off. Galaxy AI memory ability is superb above all others down to remembering every tiny little detail.
The S25 Ultra battery life last the longest then any other Samsung device to date in my opinion and surpasses its competitors
Let's not forget the S25 Ultra multi cameras, the megapixel unlike any other making it virtually impossible to miss those candid moments.
You want the best of every necessary feature and Galaxy AI compacted into 1 phone? Then grab your Samsung S25 and meet your new best friend!
The S25 Ultra battery life last the longest then any other Samsung device to date in my opinion and surpasses its competitors
Let's not forget the S25 Ultra multi cameras, the megapixel unlike any other making it virtually impossible to miss those candid moments.
You want the best of every necessary feature and Galaxy AI compacted into 1 phone? Then grab your Samsung S25 and meet your new best friend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I ❤️ my phone
on March 12, 2026
Posted by: Friendlee
[This review was collected as part of a promotion.] I do wish there were "Old" people classes so I could learn Galaxy AI functions. This is the only phone I have ever had because the other phone companies can't seem to read my face or fingerprints. I enjoy the stylus for being able to pinpoint things. I love the weight, or the lack of weight. I have arthritis and I have no problem holding the phone in my hand. My only complaint is the lack of Samsung low profile or non-black cases made for this series of phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is great, and fast and very responsive
on March 12, 2026
Posted by: GeneMac
[This review was collected as part of a promotion.] Galaxy AI has been very useful for many different tasks. I've used it for work and my personal life as well. Especially shopping for new items. It has aloud for a more broader range of ideas productivity. Galaxy AI has also made answering and declining calls so much more easier before. Especially now, I realized I no longer have to deal with Spam calls any more, cause it automatically detects it . It also helps with translation, making it easier to respond to non English speakers. Galaxy AI don't just utilizes the phone, it also utilizes the watch, camera and buds!!! Pretty much making everything seem less and easier to use! And the Galaxy AI features carry over to the tablets as well. It never misses a step. My S25 ultra has been the best phone I ever experienced, and will definitely continue to use Samsung products in the future. Hoping the next generation Laptops , get the same experience as my phone, making the ecosystem even better, and much more easier to use!. I would also like for the new TVs, if they don't already have it. But I would love for the TVs to be as intergraded as well if that's possible!! But overall My S25 ultra and Galaxy AI is a 10/10 for me. I think it only goes up from here!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung did it again!!!
on March 12, 2026
Posted by: LethalSniper
[This review was collected as part of a promotion.] I've been a Samsung fan boy for years, and for good reason. They are constantly improving. My note 4 was my all time favorite til I got a note 10 and saw the amazing improvements to the S-pen (the greatest stylus ever invented). The new galaxy AI deserves a mention as well, it's smooth and natural and supremely helpful. The note 10 has held the top spot in my heart for a few years until now. The S25 ultra has taken the top spot with its excessive battery life and insane gaming power it has thoroughly won me over. I love to play resource heavy multiplayer fps games and this phone gives me an unfair advantage over my opponents with its unparalleled detail and graphics processing they don't stand a chance. I keep my graphics maxed and I haven't overheated it yet. Samsung keep doing what you're doing <3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device...
on March 12, 2026
Posted by: OG80SMOKEY
[This review was collected as part of a promotion.] I absolutely love my s25 ultra. Tha AI features are amazing and make everything I do simple fast and professional. I use it for making music tracks and writing lyrics. Taking photos are awesome especially being about to enhance them and remove unwanted background images... the connectivity to discover nearby devices and transfer stuff is out of this world. Plus I have a samsung galaxy watch 6 that is amazing also. Just wish I had a pair of samsung galaxy buds to go with it. I highly recommend anything samsung to any and everyone I know. I very happy and pleased with my devices...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I actually really like it except for a few things
on March 12, 2026
Posted by: Babykakes420
[This review was collected as part of a promotion.] I do like my s25 ultra but the stylus could have been more durable and stays in spot where it's supposed to also I've noticed that on my back side of my phone it has a weak point cuz I noticed on the person's phone that I'm friends with has the s24 their phone is cracked almost in the same exact spot and made the same kind of pattern I guess you would have to say
Value
3
Response from Samsung USBy R&R Team, March 13, 2026
Hello, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. Your feedback is invaluable to us as we continue to innovate our product line and provide the best possible experiences to our customers. We have provided a link to the Samsung Support Team to assist you if you are in need of a repair for your device, or you have questions about the features available. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US