Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8 out of 5
4.8
(27,228 Reviews)
Open Ratings Snapshot
Rating breakdown 27,228 reviews
5 Stars
23,342
4 Stars
3,017
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5 out of 5
5
Now Ultra is top tier of phones
on April 3, 2025
Posted by: Mikey24
[This review was collected as part of a promotion.] Just received my s25 ultra and im in love with the phone still learning all the features but this is the best yet.. great product fast and beautiful pictures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on April 3, 2025
Posted by: KHarding739
[This review was collected as part of a promotion.] I love this phone! It is so fast and smooth when scrolling. The picture quality is 100% better than my s23 ultra, the s25 ultra feels like a huge upgrade. Plus, the AI features are so good. And the new assistant I use it probably 10 times a day it just works much better than the old assistant (at least I dont find myself yelling at this on to get its attention and to get it to understand what I want. Totally a win for Samsung! I can't wait to see what the come up with next!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great picture
on April 3, 2025
Posted by: Dandrina
Expertise:Intermediate
I bought this phone on a referral and I wasn't happy with it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 3, 2025
Posted by: LittleRed
[This review was collected as part of a promotion.] Very good AI function, great screen and camera. The transfer was also easy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing!!!
on April 3, 2025
Posted by: FilthyMcnasty
[This review was collected as part of a promotion.] Seamless action across apps! This phone is a powerhouse! I PHONE KILLER. I love my s25 ultra😁.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As good as it gets !
on April 3, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone has a massive screen, more internal memory, a powerful camera ( 100x zoom ) what more is there to do ??
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Feels so advanced yet so simple at the same time!!
on April 3, 2025
Posted by: Dannyboii64
[This review was collected as part of a promotion.] I really like the audio eraser feature that it has. Since I like taking a lot of videos, sometimes I'll get videos with audios not so great. However with this feature it way easier to capture videos with the ideal audios
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone is great. All I need now are those AI Buds
on April 3, 2025
Posted by: Chillmodeg
[This review was collected as part of a promotion.] The titanium frame is awesome. All I need now are those AI Galaxy Buds Pro 3
Value
4 out of 5
4
Response from Samsung USBy R&R TeamApril 10, 2025
Hi there Chillmodeg, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the usage of your new device, and finding the design to be so superior for your preferences. We have provided a linkt o the full device manual tohelp you fully discover the features of Galaxy AI and integrate them into your usage, and to the Samsung Support Team to help you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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