Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,040 Reviews)
Rating breakdown 27,040 reviews
5 Stars
23,223
4 Stars
2,998
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
This product is easy to navigate
on June 3, 2025
Posted by: Taylorade916
[This review was collected as part of a promotion.] It works very well for work and school. I have a Samsung monitor and washer and dryer so it's cool to have them all on one app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good, the screen fits well in your hand.
on June 3, 2025
Posted by: Freddy77good
[This review was collected as part of a promotion.] Artificial intelligence works poorly, sometimes it speaks to me in English, then in Russian, then in Spanish. And when I say: Look for something in America near money, but all the information I get is related to Russia and so on every time.The battery drains to 28% in 3 hours
Value
3
Response from Samsung USBy R&R Team, June 5, 2025
Hey Freddy77good, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know it can be frustrating when your device is not aligning to your expectations in functionality. We have provided links to resources to help you with the battery life of your device. We have also shared a link to the Samsung Support Team to help you with the different languages experiences you mention when using the features of Galaxy AI. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I'm doing something I love this phone works if it'
on June 3, 2025
Posted by: Cuttie
[This review was collected as part of a promotion.] I'm doing something I love this phone works if it'
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomeness abounds!
on June 3, 2025
Posted by: Puppydog
[This review was collected as part of a promotion.] Fantastic phone. It's fast, and very user-friendly. After almost a year, I am still discovering new features, tips, and shortcuts. Galaxy AI, Samsung Pass and Wallet, assigning shortcuts, this phone is very complicated and powerful, but, it's very easy to use, and learn how to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful improvement over the last gen
on June 3, 2025
Posted by: KimchiKing
[This review was collected as part of a promotion.] The s25u feels better all around, compared to its predecessor. Feeling, usage and software feels great. Love the continued touches like the rounded corners and the improved snappiness, I expected on all my phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 3, 2025
Posted by: SteveAZNY1
[This review was collected as part of a promotion.] Got this by trading in my S22 Ultra. Definitely faster and a better camera. In the hands it feels like any other large cell phone. Love having a pen to take notes for meetings or just errands. Galaxy AI has been useful as I am currently doing some research. Battery lasts all day with heavy use. Camera takes amazing pictures. Glad I updated.
Value
5
Written by a customer while visiting Samsung US
Posted by: Willy
Expertise:Expert
Verified Purchase:Yes
Love it better battery life amd better looking phone
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best phone ive owned
on June 3, 2025
Posted by: Brainzz
[This review was collected as part of a promotion.] This phone is seriously amazing! The camera is top-notch, and I can't believe how clear my photos are. Battery life is a beast; I can easily go all day without needing a charge. The screen is so vibrant and responsive, it makes browsing and gaming a dream. Seriously, if you're thinking about upgrading, this is the one to get.
Anytime I need help with anything AI is there to help weather its editing a picture I took, or just looking things up its always helpful
Anytime I need help with anything AI is there to help weather its editing a picture I took, or just looking things up its always helpful
Value
5
Written by a customer while visiting Samsung US