Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,273 Reviews)
Rating breakdown 27,273 reviews
5 Stars
23,377
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Great phone
on June 18, 2025
Posted by: 123samsung
[This review was collected as part of a promotion.] Samsung ultra 25 is a great phone does everything I need it to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life and storage is good it's fast
on June 18, 2025
Posted by: Anonymous
Verified Purchase:Yes
Great phone love the battery life and storage also speed is good
Written by a customer while visiting Samsung US
Customer Rating
5
The best cellphone ever.
on June 18, 2025
Posted by: JUL1TO
[This review was collected as part of a promotion.] Best cellphone of all time, Galaxy AI functions are top, is the best phone that you can buy right now and have it for a lot of years.
Value
5
Written by a customer while visiting Samsung US
Posted by: Matt G
from Stanwood, Washington
Expertise:Intermediate
Verified Purchase:Yes
Not too much difference from my note 20u, wouldn't have replaced it if it wasn't breaking. Slightly better camera, better processor, but next upgrade I don't think I'll be going samsung, since they keep taking away quality of life features even on the ultra, when the ultra is the ultra because it has ALL the bells and whistles. I never use the s-pen anymore because it was best as a Bluetooth camera remote for me(no longer bluetooth) and the micro SD card tray is gone.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, June 19, 2025
Hi there Matt G, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand wanting to have specific functionality with your device, and we would love to help you maximize your experience. We have provided a link to an article to help you discover the redesigned S Pen features and integrate them in to your usage. We have also provided a link to the full device manual that will highlight the hand gestures and voice commands you can use with your camera for distance captures. We have lastly provided a link to the Samsung Support Team to help if you are interested in cloud based storage expansion. This has the added benefit of being able to access your media on any of your Samsung devices in your ecosystem. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone
on June 18, 2025
Posted by: 564231
[This review was collected as part of a promotion.] Great phone and ai is very handy speakers are fabulous and screen is very clear. The camera is incredible and the zoom is unbelievable. Not too heavy or to big to carry in pocket. The processor seems to be fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BEST SAMSUNG EVER
on June 18, 2025
Posted by: Anonymous
Expertise:Expert
It's extremely easy to use, it charges quickly, & after it's fully charged, it seems to last a really long time. I love all the storage space it has, & all the little x-tras, it has.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device. Bit of a learning curve.
on June 18, 2025
Posted by: BigLou
[This review was collected as part of a promotion.] Coming from a Note 9, I'm enjoying the S25 Ultra. There's much to learn. Lot's of upgrades. A few things missing I'd wish were still available on the S25 Ultra. Not a deal breaker. Overall, worth the upgrade. If you're in the market for a new device, pick one up. After the learning curve, you won't be disappointed. YouTube has been a big help with understanding the upgrades. Take the leap.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice phone
on June 18, 2025
Posted by: Robotoeyez
[This review was collected as part of a promotion.] This phone does almost everything I need super fast and responsive. Galaxy AI was the big push for this phone it's alright still could be improved to do more tasks with phone and apps. I do miss my Bluetooth s-pen hence it missing a star
Value
4
Written by a customer while visiting Samsung US