Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,275 Reviews)
Rating breakdown 27,275 reviews
5 Stars
23,379
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
This product is amazing
on June 30, 2025
Posted by: Frank3040
[This review was collected as part of a promotion.] Love my phone and it's features. Using Galaxy AI a lot for everyday things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Built strong
on June 30, 2025
Posted by: Tarah1018
[This review was collected as part of a promotion.] My S25 ultra is the most smartest phone ever. The galaxy AI is so amazing... It helps out in so many ways. Things that google may not find, I ask galaxy AI and the have an answer for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some things could be updated better, and run smoot
on June 30, 2025
Posted by: Momof22016
[This review was collected as part of a promotion.] I don't use the Ai. But a lot of things could be updated better and run a lot smoother.
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hi there Momof22016, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are always happy to assist our customers with any features they feel may not be operating as intended or expected. We have provided a link to the Samsung Support Team for your convenience. They can determine what features or aspects of your device are causing frustration and review any and all options for resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Galaxy AI Functionality
on June 30, 2025
Posted by: jltb24
[This review was collected as part of a promotion.] My S25 Ultra's AI is a Game-Changer
I'm blown away by the Galaxy AI on my new Samsung S25 Ultra. For my research work, the ability to instantly transcribe and summarize voice notes has been revolutionary, saving me countless hours.
I'm blown away by the Galaxy AI on my new Samsung S25 Ultra. For my research work, the ability to instantly transcribe and summarize voice notes has been revolutionary, saving me countless hours.
Features like "Circle to Search" have streamlined how I look up information, and the AI-powered photo editing is simply incredible. It's more than just a phone; it's a powerful and intuitive assistant that has fundamentally improved my productivity. I absolutely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Reasonable price great handset
on June 30, 2025
Posted by: Hakh2022
[This review was collected as part of a promotion.] Fair set reasonable price many features i recommend it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 30, 2025
Posted by: Jeeeem
[This review was collected as part of a promotion.] I've had the phone for a couple weeks and I can already tell it's going to be one of my favorite phones. I really love the battery life, the responsiveness, and I also like being able to use the pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good good 1234668890
on June 30, 2025
Posted by: Ciel2008
[This review was collected as part of a promotion.] It a great device houcpcuvpvlucuof6foycyoc9yfu9f0uf9uf79f0uf70f9uf0ufu9f0uf0uf0ufu0f0uf07f70f07f70fu0fugugigigigigig8g8gig8g8g8g
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but one thing is missing
on June 30, 2025
Posted by: Kshaw465
[This review was collected as part of a promotion.] The quality of this phone is unmatched for me. The speed and clarity is very good. Photos are fantastic. The only thing missing for me was the fully functioning spen. I loved my S24 ultra and was heartbroken to find out the s25 ultra pen didn't function the same. But over all this phone is great.
Value
4
Written by a customer while visiting Samsung US