Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,276 Reviews)
Rating breakdown 27,276 reviews
5 Stars
23,380
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Great phone
on June 30, 2025
Posted by: Kevinp
[This review was collected as part of a promotion.] Great phone does everything I need. Easy to find apps. Phones is fast. They stylus is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the keyboard in this phone
on June 30, 2025
Posted by: Torabora
[This review was collected as part of a promotion.] Galaxy AI I use it all the time and love it! ❤️ I would not change this phone for the life of me! I just wish the camera was better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 25 ultra review
on June 30, 2025
Posted by: NightVibes
[This review was collected as part of a promotion.] My Galaxy AI is easy to use and understand the model Galaxy 25 Ultra is a snap to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No S25 Ultra Yet—But Watch Me Speak It Into Existe
on June 30, 2025
Posted by: JH0n3y
[This review was collected as part of a promotion.] I don’t have the Ultra (not yet, okay?)
But I dream 'bout it every day.
That Galaxy AI? Straight up elite—
Helping you type, translate, and edit on beat.
But I dream 'bout it every day.
That Galaxy AI? Straight up elite—
Helping you type, translate, and edit on beat.
The cam is crisp, the screen's a dream,
It’s the smartest phone on any team.
I’m out here manifestin’ right—
A Galaxy glow-up in my sight.
It’s the smartest phone on any team.
I’m out here manifestin’ right—
A Galaxy glow-up in my sight.
So here’s my rhyme, my honest pitch,
To join the fam and make the switch.
Samsung, hear me loud and clear:
S25 Ultra, bring it here! 📸✨
To join the fam and make the switch.
Samsung, hear me loud and clear:
S25 Ultra, bring it here! 📸✨
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Great Phone
on June 30, 2025
Posted by: Caddie36
[This review was collected as part of a promotion.] My phone is really neat. It seems as though whatever I inquire about, it provides information and I find contact information on social media. I haven't tried AI because I don't know exactly how to use it. My phone takes good picture with very high quality. Also, I love to play my games on my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra honest review
on June 30, 2025
Posted by: jcif23
[This review was collected as part of a promotion.] the S25 ultra is a great phone, while it's missing the Bluetooth s pen from its predecessor it doesnt bother me since I rarely use the s pen, its fast and the camera are good, overall it's a phone to look at if youre upgrading from a older Samsung phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 30, 2025
Posted by: Brilzzz
[This review was collected as part of a promotion.] I love this phone. I use it for a little bit of everything. Galaxy Ai makes my day to day tasks even easier. I use the ai mostly to help with note taking and formatting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
HORRIBLE PHONE
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This has been my worse purchase yet. I have purchased all new models and this by far has been the worst model.
Value
1
Response from Samsung USBy R&R Team, July 7, 2025
Hey there Christinalagrina, we are grateful to you for your feedback on your Samsung Galaxy S25 Ultra. We know how important your phone is to you every day for a range of tasks, and we would be more than happy to assist you in troubleshooting your frustrations. Without knowing the details of your frustrations, we have provided a link to the Samsung Support Team. These experts can work with you one on one to review all options available to you with your experiences. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US