Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8 out of 5
4.8
(27,083 Reviews)
Open Ratings Snapshot
Rating breakdown 27,083 reviews
5 Stars
23,261
4 Stars
3,002
3 Stars
515
2 Stars
145
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,190
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5 out of 5
5
Great phone
on July 7, 2025
Posted by: Romilstr
[This review was collected as part of a promotion.] Great for streaming with big screen. The galaxy AI helps with photo editing and other media tasks. It also makes it easier to edit content.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
25 ultra..Love it
on July 7, 2025
Posted by: Jthegemini
[This review was collected as part of a promotion.] When I tell you I love thos phone. I upgraded from the 22 ultra and the difference are day and night. I'm going to start with the battery life, while majority of my daily usage are social media the battery handles it like a champ. I use to have to charge my 22 atleast 2x within my 10hr work shift but now 1x is all and I'm over half way through my shift by then. The AI is amazing though I've only scratched the surface. The 25 is not nearly as bulky as the 22 making it seem smaller but much more comfortable to hold. The display is also a big change from my 22 as it looks way more vivid and the colors pop more. The s pen downgrade wasn't a major deal for me because I rarely used it so I'm ok with it. The camera is also an improvement though not as much as 1 would think, its a very subtle upgrade. Overall I'm enjoying everything about the phone I recommend anyone coming from 22 or older, upgrade
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything that you need and more.
on July 7, 2025
Posted by: Liquidemis
[This review was collected as part of a promotion.] I like to write, so for me the most interesting function of my Samsung Galaxy S25 Ultra is the ability to write a note without to turn on the screen. You can write your ideas with the screen turned off, just take out the S pen and start to write.
It's a powerfull and stylish phone with a beautiful display. Also, the cameras are awesome and the battery is good.
No complains.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reliable Premium Package
on July 7, 2025
Posted by: Darryl93
[This review was collected as part of a promotion.] Loving me upgrade to the S25 Ultra, loving the implementation of Galaxy AI features.
Great battery life, adaptive brightness is wonderful for this reason. The S pen is bigger and more comfortable in hand.
Cameras are excellent.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I am a Fan
on July 7, 2025
Posted by: S25UltraOwner225
[This review was collected as part of a promotion.] I primarily use it for browsing the web and for gaming which the phone is phenominal for with the latest chip they've got. However, they keep trying to push me to use the Galaxy AI features that I simply do not care about since they add no value to the phone nor do anything useful for me, so I had to knock a point off for that.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fantastic device
on July 7, 2025
Posted by: KC1995
[This review was collected as part of a promotion.] Other than the charge port failing after about 5 months of owning the device and using it every day, the phone itself is fantastic. It does everything I need it to. I listen to a lot of music and the seamless Bluetooth connectivity from the phone to whatever speaker I want to use, be it a large outdoor speaker or a headset is amazing. I also like to take a lot of pictures, and the cameras make taking the best shot of whatever I'm taking a photo of pretty awesome as well. The fact that my photos come out as crisp as a professional camera is insane. I love my s25 ultra. The only thing I might change about it is the s pen. I ordered the titanium black so everything about the phone was black but I was a little disappointed when the s pen I received was white. However I hardly use the s pen so its not really that big a deal.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on July 7, 2025
Posted by: StewiP
[This review was collected as part of a promotion.] I have had the phone for a few months now the new features to the lock screen are great the screen looks amazing also. I have had all of the previous S series and the not and the changes they made to the app screen the customization to the home screen and the speed is definitely noticeable. The Galaxy Ai is definitely alot of fun very responsive and having conversations with it is interesting to say the least it understands me very well when I ask it for something not having to repeat myself cause that has been a pain in the past. There is so much that makes this a amazing phone we'll worth the upgrade 🙌
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product have excellent features, best camera
on July 7, 2025
Posted by: Babutiger
[This review was collected as part of a promotion.] Galaxy AI is the Best and more convenient for search and helpful for software and information.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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