Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,346 Reviews)
Rating breakdown 27,346 reviews
5 Stars
23,442
4 Stars
3,033
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
I love Everything about my S25 ultra
on July 28, 2025
Posted by: LegacyClub86
[This review was collected as part of a promotion.] Everything about this phone, it's good. I love all the features. A lot of storage, the best feature for me is the AI. The AI on this phone, it helps me out. With everything I need to do? And it gets me to from A to Z with any questions I have for it. it got all the answers and more. The battery life really lasted even when im on any streaming apps for more then 6hrs at a time. I also love all the new features that was put into this phone.Y'all really outdid yourself with this one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone with added features for photos
on July 28, 2025
Posted by: Rennea
[This review was collected as part of a promotion.] I do a lot of photos, and this. That's a Greek photo app. For editing as well as camera for capturing exceptional images.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable phone.
on July 28, 2025
Posted by: Nikki88
[This review was collected as part of a promotion.] Its a very good phone. I had it since February of this year. I never had any connection problems at all. The AI works very well especially making calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lags & auto correct
on July 28, 2025
Posted by: Shellanne
[This review was collected as part of a promotion.] So far most things work great! The AI needs help! It gets confused, ALOT! The auto correct is annoying when its the wrong word, wrong punctuation etc....
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features
on July 28, 2025
Posted by: Damansham
[This review was collected as part of a promotion.] I love the galaxy a.i. it's really really really cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 28, 2025
Posted by: Johndope
[This review was collected as part of a promotion.] It's a great phone has alot of good features it's fast and the speakers are very loud easy to set up and connects to every thing great has a great display has galaxy Ai witch is great to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It works ok
on July 28, 2025
Posted by: PAY4FUN
[This review was collected as part of a promotion.] My phone works ok but it has a tendency to drop calls. I don't know if it has anything to do with galaxy AI
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hello there, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We know how important the reliable connection of your device is to you for your phone calls every day. We have provided links to a few troubleshooting guides to assist you with this experience at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 28, 2025
Posted by: Gratefulness1
[This review was collected as part of a promotion.] Love this product, it is a great product with lots of extras! The sleek feel is amazing. The quality of videos and gaming is awesome. I love Samsung products and would choose them over and over again.
Value
5
Written by a customer while visiting Samsung US