Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8 out of 5
4.8
(27,986 Reviews)
Open Ratings Snapshot
Rating breakdown 27,986 reviews
5 Stars
23,997
4 Stars
3,112
3 Stars
536
2 Stars
159
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5 out of 5
5
Quicker and good
on August 4, 2025
Posted by: LorenzoCZ
[This review was collected as part of a promotion.] Works awesome for my job, AI converts all pictures to a fun mode and also really quick.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and speed
on August 4, 2025
Posted by: Demonslayer84
[This review was collected as part of a promotion.] The s25 ultra has great features with the ai the stylus and works great when I am doordashing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Product!
on August 4, 2025
Posted by: Ellis44
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra in Jet Black is the most versatile phone I’ve ever used. It’s sleek, premium, and powerful perfect for someone who needs both performance and practicality.
As someone who’s into photography, the camera system is a standout. From ultra-wide shots to zoomed-in details, the quality is stunning. I use it to capture everything from landscapes to family moments, and the 8K video capability makes editing a breeze. Galaxy AI enhances photo edits, transcriptions, and even helps me organize plans with smart summaries and suggestions.
Planning family events has never been easier. I use Galaxy AI to draft schedules, manage invites, and keep track of tasks. The Samsung ecosystem ties it all together; my Galaxy Watch syncs seamlessly to track workouts, monitor sleep, and run custom routines based on time or activity, like switching to “Focus” mode during work or “Family” mode on weekends.
Battery life is strong, and the display is vibrant and sharp in any lighting. DeX mode and powerful multitasking make it easy to stay productive on the go.
Only downside: the S Pen isn't very responsive with some screen protectors, something to keep in mind if you write or sketch often.
Overall, the S25 Ultra is a flagship in every sense. If you're looking for a smart, capable phone that works as hard as you do, this one delivers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI feature is awesome
on August 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the Camera and AI features. Phone speed is in another level
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on August 4, 2025
Posted by: Pipewelder
[This review was collected as part of a promotion.] I l9ve the camera and photo quality I get with my galaxy s25 ultra. The Ai features are real handy and I use them daily. Galaxy AI is the future of mobile devices
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Keeps getting better and samsung!!!
on August 4, 2025
Posted by: HarpSamsung101
[This review was collected as part of a promotion.] The ai on my new 25 ultra is so on point and can't get no better as for my day today life an as well with the kids as they use it !!! Even the kids an my wife are even surprised that the family enjoys the phone .it surprised use even as we are streaming fron the 25 to trips in the car as well...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible.
on August 4, 2025
Posted by: Wildman
[This review was collected as part of a promotion.] The AI features with this phone are nothing short of incredible! Helps with photos to texts to other work I do. Comes in handy sooo much
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best ULTRA yet!
on August 4, 2025
Posted by: 4DReck
[This review was collected as part of a promotion.] Samsung for LIFE!!!
I've only ever had Samsung phones and each one is better than the last. Galaxy AI is what I feel takes it to the next level. It is so intuitive and anticipates what I need to know next. It maps out my day and lets me know what I have planned and lays it all out for me. This Samsung Galaxy S25Ultra is the cream of the crop. It's cameras are next level and truly state of the art. I can see to the Moon clearly!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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