Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(28,000 Reviews)
Rating breakdown 28,000 reviews
5 Stars
24,008
4 Stars
3,113
3 Stars
538
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Finally Happy.
on August 4, 2025
Posted by: Thunderstorms
[This review was collected as part of a promotion.] I've been a huge fan of the Note and Ultra series of phones from Samsung since the Note 4, this one finally feels like the culmination of all those phones before. Solid metal frame, rather than the glass from previous generations is my favorite change.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love features
on August 4, 2025
Posted by: HisLadybug
[This review was collected as part of a promotion.] Great phone for all my daily needs. Takes great photos and videos. Great for my work needs. And fast enough for my kids games. AI is a great feature. Love using it to generate photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need is in this phone , Great camera
on August 4, 2025
Posted by: Newgovahment1986
[This review was collected as part of a promotion.] The Quality of this S25 is great AI make everything supre easy for me ð
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camara lots of storage
on August 4, 2025
Posted by: Pepjr333
[This review was collected as part of a promotion.] Great camara lots of storage Great screen to watch movies and play games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on August 4, 2025
Posted by: Addingtoankingdom
[This review was collected as part of a promotion.] Glad that Samsung added galaxy Ai this assistant helps with daily tast make galaxy top tier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has everything you need on it.
on August 4, 2025
Posted by: Dragginhrt
[This review was collected as part of a promotion.] I've always had a galaxy phone and decided to upgrade so I upgraded to this phone. Lots of storage and fast. Glad I decided to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra: Worth It With a Deal
on August 4, 2025
Posted by: EliLi
Expertise:Intermediate
I'm a self-proclaimed "phone dropper" who recently had to replace a beloved S21 Ultra. After some research, I chose the S25 Ultra for its durability and camera. Here’s my honest take for anyone looking to make a similar upgrade.
What I Love (The Good Stuff!)
- The Camera: The camera is a showstopper. It takes incredibly clear pictures and videos. I was able to capture beautiful, clear photos of dogs in action at Pacifica's World Surf Contest.
- Gaming with S Pen: A surprising win! I play games like Teamfight Tactics (TFT) and the S Pen makes the experience more precise and fun. I’ve also enjoyed using it for doodling in PENUP—something I never did before.
- Screen Size: The large screen and beautiful resolution make everything a treat, from Browse the web to gaming.
- MagSafe is a Game-Changer: The strong magnetic connection is perfect for wireless charging and holding accessories like my car mount securely in place.
- The Feel: For such a large phone, it feels light and slim in my hand.
- The Camera: The camera is a showstopper. It takes incredibly clear pictures and videos. I was able to capture beautiful, clear photos of dogs in action at Pacifica's World Surf Contest.
- Gaming with S Pen: A surprising win! I play games like Teamfight Tactics (TFT) and the S Pen makes the experience more precise and fun. I’ve also enjoyed using it for doodling in PENUP—something I never did before.
- Screen Size: The large screen and beautiful resolution make everything a treat, from Browse the web to gaming.
- MagSafe is a Game-Changer: The strong magnetic connection is perfect for wireless charging and holding accessories like my car mount securely in place.
- The Feel: For such a large phone, it feels light and slim in my hand.
What to Know (Things to Consider)
- Screen Brightness: The screen does not feel as bright as my old S21 Ultra. It's not a deal-breaker, but it is noticeable.
- AI Features: While the editing tools are cool, the day-to-day AI features have not wowed me yet. I'm excited to see what they "cook up" in the future.
- Battery Life: I expected a bit more from the battery. I use battery protection, so that might be a factor, but it is something to be aware of.
- Screen Brightness: The screen does not feel as bright as my old S21 Ultra. It's not a deal-breaker, but it is noticeable.
- AI Features: While the editing tools are cool, the day-to-day AI features have not wowed me yet. I'm excited to see what they "cook up" in the future.
- Battery Life: I expected a bit more from the battery. I use battery protection, so that might be a factor, but it is something to be aware of.
Final Verdict:
If you need a phone with a great camera and a large screen, this is a good product. At its full retail price, this might not feel like a huge leap from the S21 Ultra. However, if you can find a good deal, this is a truly worthy upgrade. The S25+ or even the S24 Ultra (which still offers a great experience) might be a better value if you don’t need all the bells and whistles.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra is out of this world!
on August 4, 2025
Posted by: dawndilion
[This review was collected as part of a promotion.] 4 Stars because nothing is perfect, but I absolutely love my Samsung Galaxy S25 Ultra! Speed, storage, reliability, durability, the endless ways to customize. It's got it all.
My phone is an essential part of my daily life. Communication with loved ones, reading books, banking, shopping, games, office work... the possibilities are endless.
The introduction of Galaxy AI is proving to be a useful tool. Got a question? Ask Galaxy AI! It hasn't failed yet to point me in good directions.
Value
4
Written by a customer while visiting Samsung US