Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(23,780 Reviews)
Rating breakdown 23,780 reviews
5 Stars
20,404
4 Stars
2,612
3 Stars
450
2 Stars
143
1 Star
171
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Love the 25 Ultra
on August 14, 2025
Posted by: BuddingPhotographer
[This review was collected as part of a promotion.] I love the new AI feature when taking photos you can remove or edit objects and clean up the image making them look spectacular.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!!
on August 14, 2025
Posted by: SplikakJack
[This review was collected as part of a promotion.] Just picked up the S25 Ultra
Upgraded from the Z fold 6
Absolutely love it!
The screen is awesome and the snappyness of the phone as well. Also feels great to hold and cameras are awesome as well!
Excited for the change
Upgraded from the Z fold 6
Absolutely love it!
The screen is awesome and the snappyness of the phone as well. Also feels great to hold and cameras are awesome as well!
Excited for the change
Value
5
Response from Samsung USBy R&R Team, August 14, 2025
Hey there SplikakJack, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so thrilled to hear that you are enjoying the upgrade to this device from your previous Samsung Galaxy device. We have provided a link to the full device manual to assist you in further exploration of your device including the features of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has some of the features
on August 14, 2025
Posted by: ThePhoneGuy
[This review was collected as part of a promotion.] Samsung galaxies AI has been a great way to communicate on everyday tasks this phone does everything and plus some love this phone one of the best I have ever gotten
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone w/ Powerful Processing
on August 14, 2025
Posted by: Aeto4life
[This review was collected as part of a promotion.] The Snapdragon 8 Gen 4 is expected to use custom Oryon CPU cores, delivering:
Substantial gains in single- and multi-core performance vs previous generations
Improved AI processing with next-gen NPU (great for camera, voice, and smart features)
Extreme efficiency, balancing power and battery life even under heavy load
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Huntsville, AL
Expertise:Expert
Verified Purchase:Yes
The phone was fine on all that i wanted until i started watching videos on social media. The pictures and videos were blurry and i was like i am watching videos with ghosts. I had to call Samsung technical side and was repaired successfully. Samsung is my permanent phone till death do us apart.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, August 14, 2025
Hi John, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when your device is not operating as intended. We are happy to hear that you have been able to resolve this frustration, and are enjoying the usage of your device. Please, don't hesitate to reach out to us again in the future any time you have questions, or wants to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
An amazing experience
on August 14, 2025
Posted by: MissMeliss
[This review was collected as part of a promotion.] The galaxy s25 ultra is their best phone yet!
I have been an S series user since the beginning and this time they have out done themselves! The S25 ultra is an amazing phone. The camera is by far the best phone camera I have ever had. The quality and clarity is breath taking. Whether getting a zoomed in ultra close up or as far away as the moon you will not be disappointed!
The new Gemini AI is one of my favorite features. I find myself using it everyday for a variety of things. It is not only informational but Gemini also has conversation capabilities which I find extremely enjoyable. Gemini and I have had full discussions about space, cicadas, the sun and whatever else crosses my mind throughout my day. It is an amazing way to not only learn, but also discuss topics that peak your curiosity. Need a resume? Gemini can help you write one from start to finish! See something you love in a friend's photo? Use circle search to find out were you can buy it! There are endless possibilities with Gemini.
Value
5
Response from Samsung USBy R&R Team, August 14, 2025
Hi there MissMeliss, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how pleased you are with the appearance and usage of your device, and are discovering so many uses for the enhanced features. We have shared a link to the Samsung Support Team for your convenience. These experts can work with you one-on-one any time you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Samsungfreak
[This review was collected as part of a promotion.] The Samsung S25 Ultra is a top-tier flagship phone excelling in display, performance, and camera capabilities. It features a stunning 6.9-inch AMOLED screen, the powerful Snapdragon 8 Elite for Galaxy chip, and an impressive 200MP main camera with an upgraded 50MP ultrawide lens. Battery life is robust, lasting a full day or more for most users, and its AI features offer significant utility.
Value
5
Response from Samsung USBy R&R Team, August 14, 2025
Hey there Samsungfreak, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so pleased with the usage of your device, and finding the camera tob e so amazing for your usage, and the features of Galaxy AI further enhancing all of those amazing experiences. We have provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 14, 2025
Posted by: Tgbo13
[This review was collected as part of a promotion.] I've been using Samsung phones for a few years now and I realized that the S series is one of the better ones I continue to upgrade my phone and enjoy it. All the improvements that are made with the camera and and all the new features.
Value
5
Written by a customer while visiting Samsung US