Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(28,312 Reviews)
Rating breakdown 28,312 reviews
5 Stars
24,281
4 Stars
3,146
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Me gusta mi teléfono y la atención fue muy rapida
on September 14, 2025
Posted by: JULIO
from Indio California
Expertise:Intermediate
Verified Purchase:Yes
Facil y rapido de verda recomendados y el equipo demas de bello y espectacular
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TeoR
from Tennessee
Expertise:Expert
Verified Purchase:Yes
Wow. If you're looking for the best of the best, this is it. This phone is so smooth and responsive, it's a joy to interact with. The AI features are perfectly useful when and if needed. Camera is great, absolutely no complaints, and I don't see any shutter lag on mine at all. S-Pen is great, and I'm not missing the Bluetooth functions at all. Speakers are great with a full sound profile. The battery is just superb, absolutely superb. I would recommend this bad joy to anyone! It's worth every penny!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John P
from Sacramento CA
Verified Purchase:Yes
Great phone. Best pictures and great batterylife. Don't understand why anyone wpuld purchase sny other smart phone
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anderson
Verified Purchase:Yes
The best phone ever is faster and the charge is very stronger
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with great features.
on September 12, 2025
Posted by: Jinxtroyer
Expertise:Expert
I really enjoy this phone. This phone works very well. The AI makes texts and email easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: N Gentry
from Kc mo
Expertise:Intermediate
Verified Purchase:Yes
Pretty GOOD. coupke downers. To get my screen to light can take upto 10 seconds. Sure hope I never have an emergency and need phone fast to call out. Doesnt always let me get to flash light. ..... Then the next time it comes right down.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, September 12, 2025
Hi there N Gentry, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important the reliable usage of your device is to you every day. We have provided links to help you with both the speed and display responsiveness of your device. We have also shared a link to the Samsung Support Team if your frustrations continue with your phone. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jackson
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Works fast and service is amazing. Everywhere I go Im connected.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 12, 2025
Hi there Jackson, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are finding this device to be reliable in connection and fast during usage. We have provided a link to the Samsung Support Team for your convenience. They can offer assistance in the event you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New york
Expertise:Expert
Verified Purchase:Yes
I must admit that I really do like this phone a lot
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 12, 2025
Hey there Regg, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to know you are having such a great experience with your device. We have provided links to a few resources if you are ever curious about potential additional features, or you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US