Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(28,316 Reviews)
Rating breakdown 28,316 reviews
5 Stars
24,284
4 Stars
3,147
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
So nice.......
on September 15, 2025
Posted by: Awesome
[This review was collected as part of a promotion.] Best phone ever so far fold 7 I want next...............
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on September 15, 2025
Posted by: Allie35
[This review was collected as part of a promotion.] I use this phone a lot for work, taking pictuers, and evem school work. I have always been a samsung fan. Then I upgraded to this phone. The AI system is amazing to work with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Note EVER
on September 15, 2025
Posted by: Bigaldime10
[This review was collected as part of a promotion.] Galaxy AI is great for taking photos and videos. I've used my Note for school and gaming. I haven't missed a beat while traveling with this. Emails, movies and videos are no match for this!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Software is very bad.
on September 15, 2025
Posted by: HAA000
[This review was collected as part of a promotion.] I have note series since note 5 and i had every single model since. my s25 ultra has some tiny annoying glitches. YouTube dont doesn't show YouTube history. Connecting phone wireless android auto and main rear camera is making noise while zooming in &out.
Value
1
Response from Samsung USBy R&R Team, September 16, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when your device is not meeting your expectations. We have provided links to a few resources to help you with the apps not functioning and connecting to your car at your convenience. We have also provided a link to the Samsung Support Team to assist you further with the noise you mention hearing when using your camera. Thank you for being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Streaming features
on September 15, 2025
Posted by: TaylorPainting6
[This review was collected as part of a promotion.] My samsung device is great for streaming, i use it to stream my daughter softball games and videos quality is amazing the sound is crisp !
Also use it to video me while I paint ite grate for that too
10 out or 10
10 out or 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply The Best Phone on The Market
on September 15, 2025
Posted by: Bluheven14760
[This review was collected as part of a promotion.] The S25 Ultra has been a great device surpassing all my expectations, the ai is fluid with the system and useful. I use this device for everything from work to play, Doordash, Gaming, Notes, drawing, Media Streaming, book keeping, photos are simply amazing and has a plethora of tools. And it has 7 years of Android OS support, and massive internal storage up to a terabyte, speakers could be better but are quite loud as is. Id be lost without this device it literally handles my every day routines and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best upgrade yet
on September 15, 2025
Posted by: XaezMac
[This review was collected as part of a promotion.] Best ultra I've had love the new design ot seems lighter. I use mine for everything recording events, gaming and everyday planing. Still trying to adapt to Galaxy A.I. but its been helpful with my research and business planning. Also my resume.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A complete powerhouse! The smartest smartest yet!
on September 15, 2025
Posted by: Latoya
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is hands-down one of the most impressive smartphones I’ve ever used. The design is sleek and premium, with a gorgeous display that makes everything look incredibly sharp and vibrant. The 200MP camera is a game-changer — photos are crisp, detailed, and professional-looking, even in low light.
Performance-wise, the S25 Ultra is lightning-fast. Multitasking feels effortless, gaming is smooth, and the battery easily lasts all day with heavy use. I also love the improved S Pen features — they make productivity so much easier.
Samsung nailed it with this one — it’s a perfect mix of power, style, and innovation. If you want the best Android experience available, the S25 Ultra is absolutely worth it.
Samsung’s AI also helps with everyday tasks: live call translation is super helpful, the AI-powered battery management actually learns my usage patterns, and the new Note Assist feature summarizes and organizes notes like magic.
Performance-wise, the S25 Ultra is lightning-fast. Multitasking feels effortless, gaming is smooth, and the battery easily lasts all day with heavy use. I also love the improved S Pen features — they make productivity so much easier.
Samsung nailed it with this one — it’s a perfect mix of power, style, and innovation. If you want the best Android experience available, the S25 Ultra is absolutely worth it.
Samsung’s AI also helps with everyday tasks: live call translation is super helpful, the AI-powered battery management actually learns my usage patterns, and the new Note Assist feature summarizes and organizes notes like magic.
Value
5
Written by a customer while visiting Samsung US