Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(23,819 Reviews)
Rating breakdown 23,819 reviews
5 Stars
20,435
4 Stars
2,619
3 Stars
451
2 Stars
143
1 Star
171
86%of customers recommend this product.
(
1,128 out of
1,313)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Best camera
on July 28, 2025
Posted by: ILoves25
[This review was collected as part of a promotion.] I just got the Samsung S25 Ultra, and honestly, this phone is a beast.
The screen is insane – super bright, sharp, and smooth with that 144Hz refresh rate. Watching videos and scrolling feels crazy good. The camera is probably my favorite part. That 200MP lens takes wild photos, even at night. Zoom is super clear too, and videos look almost pro.
No lag at all. Everything is fast – apps, games, multitasking – it handles everything like nothing. Battery is strong, lasts all day, and charges super quick. I like the S Pen too, even though I don’t use it all the time, it’s cool to have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big, brilliant, and purposefully bold
on July 28, 2025
Posted by: Lopy89
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is the apex of Samsung’s current smartphone lineup. It’s dripping with hardware horsepower—an unmatched camera array, a crisp expansive display, and refined performance. But its real standout is the Galaxy AI ecosystem, which shifts the device from being just a high-end phone to feeling more like a personal assistant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for Work and Entertainment
on July 28, 2025
Posted by: KEVIN82
[This review was collected as part of a promotion.] I’ve been using my Samsung device daily for both work and personal life, and I’m genuinely impressed. The performance is smooth even with multitasking, which is great for video calls, editing documents, and managing emails. After work, I use it for streaming movies and playing mobile games — the screen quality and sound are excellent. The battery life easily lasts through a busy day, and I appreciate the fast charging feature.
It’s also lightweight and sleek, making it easy to carry around. Overall, it has improved my productivity and added convenience to my daily routine. I highly recommend it for anyone needing a reliable all-in-one device.
It’s also lightweight and sleek, making it easy to carry around. Overall, it has improved my productivity and added convenience to my daily routine. I highly recommend it for anyone needing a reliable all-in-one device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 28, 2025
Posted by: Missysoreal
[This review was collected as part of a promotion.] I live the galaxy Ai features. Also the screen resolution is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra camera
on July 28, 2025
Posted by: Ozzysmom
[This review was collected as part of a promotion.] I upgraded from the s23 ultra and wasn't sure if there would be a big difference in the camera but boy was I wrong. Pictures are so much clearer! Love my new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i have ever owned
on July 28, 2025
Posted by: Deadracoon
[This review was collected as part of a promotion.] This phone is fantastic. Fast, storage. I use mine more than my computer. I do wish the styles had Bluetooth
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great photo and editing options
on July 28, 2025
Posted by: VeiledValkyrieX
[This review was collected as part of a promotion.] Takes quality photos, battery life is optimal, storage is good. The only thing I really wish they hadn't changed was the stylus. Going back to basics can work, just not in this instance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not much compatible with social media
on July 28, 2025
Posted by: Alisha
[This review was collected as part of a promotion.] I haven't found that is worth the price. There's no compatibility with social media, therefore, the upload quality is poor.
You can't take photos with the spen either.
You can't take photos with the spen either.
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Hey Alisha, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how important specific features of your device are to you every day. We have provided a link to the complete manual for your device that highlights the use of hand gestures and voice commands compatible with the camera of your device. We have also shared a link to an article to help you with the different camera features of your device to help you select the settings most compatible with the requirements of your favorite social media apps. We have lastly, shared a link to the Samsung Support Team if you would ever like additional assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US