Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,986 Reviews)
Rating breakdown 27,986 reviews
5 Stars
23,997
4 Stars
3,112
3 Stars
536
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Love the camera on this phone
on October 10, 2025
Posted by: Panda5656
[This review was collected as part of a promotion.] Galaxy ai the Samsung s25 utra has a great camera and the AI features are handy they make life easier to manage everyday tasks i just love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone hands down
on October 10, 2025
Posted by: NINOIMPERIO
[This review was collected as part of a promotion.] My galaxy is twenty five.Ultra is the best phone ever on.Thank you.Samsung galaxy for the best work you could ever do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best powerhouse with AI brain
on October 10, 2025
Posted by: asafi123
[This review was collected as part of a promotion.] Love Galaxy AI featureset. Battery, camera, display and performance are wonderful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the massive size love the customizations.
on October 10, 2025
Posted by: Stassi
[This review was collected as part of a promotion.] I’m obsessed with my Galaxy S25 Ultra!
I’ve had a lot of phones over the years, but nothing comes close to my S25 Ultra. It’s seriously a beast. The camera is insane every picture looks crystal clear, even in low light, and I’m constantly amazed at how detailed everything looks. The zoom is wild too; it’s like having a professional camera in my pocket.
It’s super fast and smooth, no lag at all, even when I’ve got a bunch of apps open or I’m editing photos and videos. The display is gorgeous ;bright, sharp, and the colors just pop. I also love how long the battery lasts. I can go all day and still have plenty left by bedtime.
And honestly, it just feels premium. From the design to how it handles everything I throw at it, it’s easily the best phone I’ve ever owned. Totally worth it.
If you’re thinking about upgrading do it. I switched 10 years ago from the other side and never been back. I been strictly galaxy over here!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful phone 😍😍
on October 10, 2025
Posted by: Neelaly
[This review was collected as part of a promotion.] I love the way u coukd customize every inch on this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an amazing product
on October 10, 2025
Posted by: JLEB22
[This review was collected as part of a promotion.] I have used alot of the amazing features, used Galaxy AI for the first time to create an image and it gave me the exact image I was looking for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Inconsistent
on October 10, 2025
Posted by: Steelerfan
[This review was collected as part of a promotion.] Very slow when I am on Yahoo News. Freezes and tells me to resubmit. Slow on other apps too. I don't know if it's Android that's the problem or something else. Android is very slow connecting in my car also.
Value
3
Response from Samsung USBy R&R Team, October 14, 2025
Hi there Steelerfan, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important an uninterrupted usage of your device is to you every day. We have provided a link to a few articles to help you maximize the speed, and troubleshoot the freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to offer additional assistance if you have questions or continue to experience this frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A great choice and a beast of a phone
on October 10, 2025
Posted by: OhSoRio
[This review was collected as part of a promotion.] Genuinely have loved the ultra series of any generation, the 25 has given me the design that I have been asking for while not compromising on power and capabilities. My only gripe is not having air commands for the s pen but other than that I have no complaints. Maybe make some more color options that are vibrant. Kind of dull choices for the best phone in the lineup
Value
5
Written by a customer while visiting Samsung US