Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(23,823 Reviews)
Rating breakdown 23,823 reviews
5 Stars
20,437
4 Stars
2,620
3 Stars
451
2 Stars
143
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Love my s25 ultra
on June 2, 2025
Posted by: Qd2019
[This review was collected as part of a promotion.] I love this device, the galaxy ai is outstanding. Camera picture quality is amazing. Fast reliable phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ABSOLUTELY AWESOME!!!
on June 2, 2025
Posted by: mgo1981
[This review was collected as part of a promotion.] I love the galaxy IA. I really live the ability to draw something and have it converted into a different style drawing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 2, 2025
Posted by: Twistedhunt89
[This review was collected as part of a promotion.] I have had my phone for a few months and I am glad I finally upgraded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI is incredible
on June 2, 2025
Posted by: Chaddles623
[This review was collected as part of a promotion.] I had a S21 FE and im glad I upgraded, this thing is super fast and the picture quality is so much better. I was able to zoom in on my nephews graduation with great video quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Al capabilities, and camera
on June 2, 2025
Posted by: Sammylover25
[This review was collected as part of a promotion.] Galaxy Al definitely help my productivity at work and helps streamline alot of my work files. Aslo love how good the camera features are along with the new raw video capabilities.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed with this device
on June 2, 2025
Posted by: Trailriding2001
[This review was collected as part of a promotion.] Very disappointing with the Galaxy s25 ultra I've had it for almost 2 months now just now realized and found out that the stylus does not work to take pictures or videos and that's why I have always owned a Galaxy phone it's because of the stylist if I could take it back and get a 24 I would
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hi Trailriding2001, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how important specific functionality with your device including the ability to take photos from a distance. We have provided a link to the full device manual to help you with the hand gestures and voice commands that you can use from a distance with your device. We have also provided a link to an article to help you integrate the features of your S Pen in to your usage. We have lastly, shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The stilys is amazing
on June 2, 2025
Posted by: AriLovesCats
[This review was collected as part of a promotion.] The AI interface is amazing and Google is amazing to use on the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I think is the best Samsung phone yet.
on June 2, 2025
Posted by: 2heartfelt
[This review was collected as part of a promotion.] I mostly use my phone for communication; however, I do love to take pictures of anything happening around me. The quality of the pictures is amazing! Specially the super zoom how i call it.
The fact that has Galaxi AI incorporated is great, I was a little scheptical at the beginning, but Gemini has helped out when needed. I would definitely recommend this device and probably any of the Samsung family.
The fact that has Galaxi AI incorporated is great, I was a little scheptical at the beginning, but Gemini has helped out when needed. I would definitely recommend this device and probably any of the Samsung family.
Value
5
Written by a customer while visiting Samsung US