Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,344 Reviews)
Rating breakdown 27,344 reviews
5 Stars
23,441
4 Stars
3,032
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
This product has amazing features
on October 10, 2025
Posted by: Bello213
[This review was collected as part of a promotion.] I really like the Galaxy AI it helps so much specially when trying to figure out my kids math homework
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switch to greatness
on October 10, 2025
Posted by: Phantom
[This review was collected as part of a promotion.] Coming from the competitor side I will say I'm loving the new s25 ultra the AI is crazy good 👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on October 10, 2025
Posted by: SnakeMom
[This review was collected as part of a promotion.] I went into a dealer and the experience was good. I enjoy the phone and the options it has.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best decision made
on October 10, 2025
Posted by: Cruz98
[This review was collected as part of a promotion.] Switching to the s25 ultra has been the best decision I have ever made. Not only does it take such amazing pictures but from the pictures I take I can quickly use Ai features to get information on the items found in the picture. The multi function feature on the phone helps me on my daily task since I have no need of switching from one app to another. I can have both apps running to make things easier on me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Auto Volume control issue
on October 10, 2025
Posted by: Seahawks
[This review was collected as part of a promotion.] While playing YouTube on a mobile device connected to a vehicle, volume control functionality may be impaired.i unable to volume up or down, it stay in one level.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hey Seahawks, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important your hands free controls are with your device while driving. We have provided a link to the Samsung Support Team to assist you directly with this experience, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Six Months Later And This Phone Still Amazes Me
on October 10, 2025
Posted by: Funisillegal
[This review was collected as part of a promotion.] So to begin usually when I've purchased phones in the past after a month or two the newness wears off but not with my S25 Ultra. To this day I'll go thru my settings and find new things it can do and more. When Samsung said powerful they weren't playing when is came to the S25 Ultra. I was recently on the 5th floor of a building and decided to give the camera zoom a try and from that high I was able to zoom in on a license plate from 5 story's high and 3 blocks away. And let me tell you not some grainy sloppy picture, it was readable but then you add the AI features the camera works with and the possibilities are endless. I really love how quick and how detailed the AI is, I found with a lot of other AI models you have to ask a question just right to get an answer but I can just kind of brainstorm and spit stuff out and it's like it understands and gives me a perfect response I was looking for. I especially love being able to turn my words into an image. I've paired my phone with the Samsung Ultra Watch and I'm obsessed with Samsung health, especially with all of the sleep monitoring and features. That made it so easy to enter food to track calories to how many calories your burn, how much water you have consumed, and keep track of daily meds and gives me reminders when I need to take them. They have done such a great job of integrating real life activities and sleeping habits to advice how to improve your daily life skills and habits. Samsung nailed with this series!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Device is perfect as a portable digital sketchbook
on October 10, 2025
Posted by: TheBear
[This review was collected as part of a promotion.] I use my phone as a digital sketchbook with clip studio paint. There are times when you have a free moment that could be doom scrolling but instead having the ability to draw is great for my mental health. I was skeptical at first about Galaxy AI but it's starting to grow on me, I thought it would be the same as my pixel 9 but so far I'm impressed by it utility and function. Definitely happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on October 10, 2025
Posted by: Kellkellt408
[This review was collected as part of a promotion.] I love this phone its super fast the camera is amazing and the Galaxy AI photo options are fun I watch my streaming apps all the time never any lag or delay. Galaxy AI live Interpret is very helpful. And Galaxy AI Writing Assistant worked very well helping me write an important letter. This phone is definitely worth it!
Value
5
Written by a customer while visiting Samsung US