Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8 out of 5
4.8
(27,338 Reviews)
Open Ratings Snapshot
Rating breakdown 27,338 reviews
5 Stars
23,435
4 Stars
3,032
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5 out of 5
5
Innovation and power: the genius of the S25 Ultra
on October 11, 2025
Posted by: IncroyableShop
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra every day as my primary tool for creation and research. With Galaxy AI and Gemini, I can streamline my research, write faster, and organize my ideas to produce quality content. The S25 Ultra's camera lets me shoot and edit directly from my phone, with impressive clarity and stability. It's a true mobile studio.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Device is all that I was expecting & more.
on October 11, 2025
Posted by: LovesAndroids
[This review was collected as part of a promotion.] This phone has all the features that a PC that I would have would include. The cameras are amazing. And the fact that it comes with Microsoft copilot is such a bonus.
There are so many features I haven't used yet but I am actively learning as I go. Any tips would be appreciated but I do like to learn hands on.
I would recommend this phone to everyone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The perfect upgrade!
on October 11, 2025
Posted by: Leanansidhe
[This review was collected as part of a promotion.] I recently upgraded from the s22 Ultra to the s25 Ultra and I couldnt be happier. I really enjoy the integrated Galaxy AI features. Love using the circle feature to find things on the internet. Im also enjoying the useful editing tools for pictures and videos, it has really unlocked a whole new world of creativity. Overall im enjoying the improved performance and features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It’s basically a handheld computer -- but more
on October 11, 2025
Posted by: NicoleS25
[This review was collected as part of a promotion.] I’m using the Galaxy S25 Ultra Plus like I would a laptop, it’s that powerful. It’s become part of my daily life for work, communication, and creativity. The Galaxy AI features are seriously impressive. Live Translate makes it so easy to communicate in different languages, and Note Assist and Transcript Assist save me so much time. Chat Assist is perfect when I need to reword something fast, and Browsing Assist helps summarize long pages instantly.
The camera is unreal, detailed, sharp, and amazing for close-ups. Generative Edit feels like having professional editing software in my pocket. I also love Circle to Search, and the fact that I can just point the camera at something and instantly find it online. Even scheduling text messages feels like magic.
Oh did I mention the screensize!!
And of course, the S Pen, absolute game changer. Every time I think I’ve learned everything this phone can do, I discover another feature. It’s hands down the smartest device I’ve ever owned.
Love love love my S25
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wondering upgrade
on October 11, 2025
Posted by: epmcinnis48
[This review was collected as part of a promotion.] I upgraded from the Note20. I take a lot of pictures and really love the camera on this phone. The Galaxy AI makes editing photos so much easier. It's also fun to use it to change photos into sketches or cartoons. When I watch videos the images are clear and the sound from the phones speakers is amazing. So glad I made the upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
1000% better!
on October 11, 2025
Posted by: CalienteMic
[This review was collected as part of a promotion.] I have been a Samsung user forever, & the S25 Ultra has blown me away, I came from the S22 Ultra, so the camera quality is so much better, my battery last more than a day now, the phone is wwaayyyyy faster, & best of all, I love the Galaxy AI, it has literally become a part of my everyday life, I use my phone for work, so I need things done quick, so all I have to do is tell my phone to set an alarm for such & such time, to write a note I need to remember for one of my clients, workout even having to touch the phone, it's beautiful & amazing & I really wouldn't expect anything less from Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Samsung Galaxy s25 ultra
on October 11, 2025
Posted by: Jesslove809
[This review was collected as part of a promotion.] I love my s25 ultra! It takes the best photos out of any phone I've seen so far. I use it to search for anything I need, play games, watch movies/shows and for work. I can type up a document and with my pen, I can even sign it or have someone else sign. The sound is awesome on this phone. I don't think I'll ever go to another brand phone or style.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!!!
on October 11, 2025
Posted by: Chrisb72
[This review was collected as part of a promotion.] From the awesome A.I. to the amazing display this phone is a 10/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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