Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,314 Reviews)
Rating breakdown 27,314 reviews
5 Stars
23,413
4 Stars
3,030
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Exceptional speed and features!
on October 22, 2025
Posted by: ArmsReview
[This review was collected as part of a promotion.] When I first bought this phone, I wasn't thinking about the AI features. I was more about the hardware, the computing power and the new design. What i found out after the first few months with this phone in my hand was that Galaxy AI has become an every day use tool for me. I'm consistently using the translation feature and the circle to search feature to navigate travel plans for future trips. Samsung has hit another home runwith this new design. I know a few people will be sad to have lost the curved glass esthetic, but for me, the flat surface is a better compliment to the pen. Last but not least, the cameras on this phone are astounding. Close up details, general low light shots, the zoom. What more do we need? The set up is packed with what's needed and upgraded even more with AI enhancements.
Value
5
Response from Samsung USBy R&R Team, October 23, 2025
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with this device, and are finding the usage of Galaxy AI such an enhancement to your usage every day. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on October 22, 2025
Posted by: VeryWetCat
[This review was collected as part of a promotion.] It has a nice weight in the hand not to mention all the other features including Galaxy AI. It works great with my Galaxy earbuds. Can handle many apps open at once. Plus works for games like Pokemon go.
Value
5
Response from Samsung USBy R&R Team, October 23, 2025
Hey VeryWetCat, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are having such an amazing experience with your device, and loving the usage of Galaxy AI and your camera. Please, reach out to us again in the future if you haev questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
More than I know what to do with.
on October 22, 2025
Posted by: Ucantiques
[This review was collected as part of a promotion.] I've had the S25 Ultra since the release. The combo deal sold me on a new phone and watch. There are so many features that I still find new things it can do. One of the main reasons to buy was the way it connected with their watch to monitor my health and sleeping habits plus giving me a fall emergency device. The phone is super fast and has plenty of storage. The new Galaxy AI makes searches and request easy. Great for streaming and posting videos. Every week I find new things that the phone can do.
Value
5
Written by a customer while visiting Samsung US
Posted by: Veena
from Minnesota
Expertise:Beginner
Verified Purchase:Yes
I am.very happy with this purchase. Its very nice.i like the few different features .very fast.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is a nice upgrade
on October 22, 2025
Posted by: PriCeC1107
[This review was collected as part of a promotion.] I really like the additional features this phone has. The camera is great. And does incredible photos/videos. Streaming quality is awesome as well. lts a really snappy phone. Extremely happy about the battery life being reliable as well. And not to mention the galaxy AI. It has any answer for anything you could ever need to know. It's by far one of the perks on this model. Don't forget the S pen too!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is everything
on October 22, 2025
Posted by: Lucy5475
[This review was collected as part of a promotion.] Galaxy AI is amazing. So helpful. Easy to navigate and very well organized.
Value
5
Response from Samsung USBy R&R Team, October 22, 2025
Hey there Lucy5475, thank you for your feedback on your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are loving the usage of your device, and finding Galaxy AI to be so helpful for a range of daily needs. We hope you'll reach out to us again in the future if you ever have questions or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on October 21, 2025
Posted by: Ilike2eatrice
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a total beast. It looks sleek with its titanium frame, the massive 6.9" screen is stunning, and it flies through anything you throw at it. The 200MP camera is crazy good—super sharp shots and awesome zoom. Battery life’s solid, and it charges up fast enough. The new AI stuff is pretty cool for editing, translating, or just making things easier. The S Pen’s still around if you like jotting notes or doodling. Sure, it’s big and pricey, but if you want the best Android phone out there, this thing’s an absolute powerhouse that won’t disappoint.
Value
5
Response from Samsung USBy R&R Team, October 22, 2025
Hello Ilike2eatrice, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you are having such a positive usage of your new phone, and finding all of the enhancements so amazing for your needs. We have provided a link to the Samsung Support Team for your convenience. They can work with you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love it has great features and is fast
on October 21, 2025
Posted by: SOLDIERBEAR
[This review was collected as part of a promotion.] Love the ai and all that can be done with this phone
Value
5
Response from Samsung USBy R&R Team, October 22, 2025
Hi there SOLDIERBEAR, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with the ways you can use Galaxy AI every day, and finding this device to be a powerhouse for your usage. We hope you'll reach out to us again in the future if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US