Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,092 Reviews)
Rating breakdown 27,092 reviews
5 Stars
23,268
4 Stars
3,003
3 Stars
516
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Amazing phone
on October 21, 2025
Posted by: Ilike2eatrice
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a total beast. It looks sleek with its titanium frame, the massive 6.9" screen is stunning, and it flies through anything you throw at it. The 200MP camera is crazy good—super sharp shots and awesome zoom. Battery life’s solid, and it charges up fast enough. The new AI stuff is pretty cool for editing, translating, or just making things easier. The S Pen’s still around if you like jotting notes or doodling. Sure, it’s big and pricey, but if you want the best Android phone out there, this thing’s an absolute powerhouse that won’t disappoint.
Value
5
Response from Samsung USBy R&R Team, October 22, 2025
Hello Ilike2eatrice, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you are having such a positive usage of your new phone, and finding all of the enhancements so amazing for your needs. We have provided a link to the Samsung Support Team for your convenience. They can work with you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love it has great features and is fast
on October 21, 2025
Posted by: SOLDIERBEAR
[This review was collected as part of a promotion.] Love the ai and all that can be done with this phone
Value
5
Response from Samsung USBy R&R Team, October 22, 2025
Hi there SOLDIERBEAR, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with the ways you can use Galaxy AI every day, and finding this device to be a powerhouse for your usage. We hope you'll reach out to us again in the future if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phones
on October 21, 2025
Posted by: Basilisco
[This review was collected as part of a promotion.] Galaxy ia is the best and the cámara take good photos
Value
5
Response from Samsung USBy R&R Team, October 23, 2025
Hi there Basilisco, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are having such a great experience with your device, loving capturing amazing photos and videos, and using Galaxy AI for a number of daily processes. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Faster longer battery life easier to connect with
on October 21, 2025
Posted by: Randy
Expertise:Intermediate
Well I switched over from having lgs all my life and I have to admit this phone does some fascinating features I am impressed
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 23, 2025
Hi there Randy, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with your change of device. We have provided a link to the full manual for your device to help you explore the capabilities, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Good all rounder phone
on October 21, 2025
Posted by: T13N
Expertise:Expert
PROS: Gorgeous anti-reflective 6.9" display that's fantastic for viewing content. I'm amazed by how light the phone feels in hand despite its big display. The S Pen is incredibly useful in taking notes and drawing sketches. Performance is responsive without the phone heating up too much. Battery life holds up for a whole day or two depending on what I'm doing. And One UI 8 is very customizable with lots of productivity features such as Samsung Dex that I really enjoy using. A solid all rounder phone overall.
CONS: I'm very disappointed with the removal of bluetooth from the S Pen. I love using Air Actions to control media and now that's gone. I can use my Galaxy Watch but that's not as convenient as a bluetooth S Pen. In fact, more features should've been added—not removed, to highlight the pen. And there's still room for improvement to camera hardware. Nighttime photos and videos still come out noisy compared to competing phones. This could be fixed with bigger sensors. I hope these can be addressed in the Galaxy S26 Ultra.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, October 23, 2025
Hi there TI3N, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the enhanced display quality, speed, and battery life of your device. We have provided a link to an article to help you integrate the redesigned S Pen features in to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
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https://www.samsung.com/us/support/answer/ANS10004602/
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Written by a customer while visiting Samsung US
Customer Rating
5
All of best things ultra
on October 21, 2025
Posted by: Anonymous
from Bangladesh
All of the best things to All condition. I love this phone
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, October 23, 2025
Hello there Labib ahammed Enamul, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We love hearing that youa re pleased with the usage and capabilities of your device. We have shared a link to the complete manual to assist you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Living Smarter with the Galaxy S25 Ultra
on October 21, 2025
Posted by: Superdopeuser
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra blends power, style, and smart technology to elevate everyday life. Its sleek titanium frame and 6.9-inch AMOLED 2X display deliver stunning visuals for streaming movies, sports, and gaming with vibrant colors and sharp detail.
The standout feature is Galaxy AI, which streamlines tasks by summarizing notes, drafting messages, and managing schedules effortlessly through voice commands. The Snapdragon 8 Elite chip and One UI 7.0 provide smooth multitasking for work, study, and entertainment.
Photography is exceptional with the 200MP main camera and AI-enhanced imaging, producing bright, detailed photos and crisp videos even in low light. Battery life supports a full day of use, and fast charging keeps you powered up quickly.
The S Pen adds productivity for note-taking and sketching on the go. Overall, the Galaxy S25 Ultra with Galaxy AI is a versatile and elegant device that enhances productivity, creativity, and entertainment seamlessly, making it a top choice for those seeking a smart, stylish, and powerful smartphone.
The standout feature is Galaxy AI, which streamlines tasks by summarizing notes, drafting messages, and managing schedules effortlessly through voice commands. The Snapdragon 8 Elite chip and One UI 7.0 provide smooth multitasking for work, study, and entertainment.
Photography is exceptional with the 200MP main camera and AI-enhanced imaging, producing bright, detailed photos and crisp videos even in low light. Battery life supports a full day of use, and fast charging keeps you powered up quickly.
The S Pen adds productivity for note-taking and sketching on the go. Overall, the Galaxy S25 Ultra with Galaxy AI is a versatile and elegant device that enhances productivity, creativity, and entertainment seamlessly, making it a top choice for those seeking a smart, stylish, and powerful smartphone.
Value
5
Response from Samsung USBy R&R Team, October 23, 2025
Hey Superdopeuser, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are having such a good experience with your device, and loving capturing amazing photos and videos with your device. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy
on October 21, 2025
Posted by: Lindsey
[This review was collected as part of a promotion.] It is a smooth interface. Easy to use. Camera is great and video is easy to use. Charge stays a while.
Value
5
Response from Samsung USBy R&R Team, October 22, 2025
Hi Lindsey, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with the updated software of your device, enhanced camera features, and longer battery life. Please, reach out to us again in the future any time you have questions, or wish to share further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US