Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(22,346 Reviews)
Rating breakdown 22,346 reviews
5 Stars
19,170
4 Stars
2,441
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Great phone
on March 27, 2026
Posted by: Datbonkerz
[This review was collected as part of a promotion.] This phone is build amazingly, and the galaxy ai works seamlessly with it to make for a wonderful experience. 10/10 would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely fast powerful device with use ai
on March 30, 2026
Posted by: Jmr0245
[This review was collected as part of a promotion.] S25 ultra experience has been great it is my first samsung ultra device (s22 owner previously) it has been great charges Extremely fast and have a great actually useful galaxy ai features that I use Extremely frequently especially object eraser when even people ask me to erase objects from device that do not have the object erase feature. Great device overall I definitely will recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
They cut every corner
on March 30, 2026
Posted by: Jsanf44373
[This review was collected as part of a promotion.] It's been glitchy and the battery drains fast nobody should buy unless they want dex and even then maybe not worth it. My worst cell phone experience by far
Value
1
Response from Samsung USBy R&R Team, April 3, 2026
Hi there Jsanf44373, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how important your phone is to you every day for a range of daily tasks, and needing lasting battery life and uninterrupted usage. We have provided links to troubleshooting guides to help you maximize the battery life, speed, and glitching you mention experiencing with your device. We have also shared a link to the Samsung Support Team to assist you if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device!
on March 31, 2026
Posted by: CyberPimp77
[This review was collected as part of a promotion.] Galaxy AI is amazing for cleaning up emails and important text messages. The phone itself is so crisp, and the camera blows my mind. I'd give it 6 stars if possible. It runs all my spreadsheets and does so lightning fast. In fact, I used AI to clean up this review.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, polished, and incredibly smart.
on March 31, 2026
Posted by: Andrew
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for a while now, and it honestly feels like Samsung has perfected what a smartphone can be. The biggest thing that stands out to me is Galaxy AI. It’s not just a marketing feature,it’s something I actually use daily. From text generation to smart editing, Galaxy AI handles things intuitively and saves me time. Whether I’m summarizing notes or refining photos, it works seamlessly in the background without ever feeling intrusive.
The S Pen continues to be my favorite part of the experience. It feels natural, almost like writing on paper, and I find myself using it more than I expected—taking notes, sketching ideas, even navigating through apps. It’s precise, smooth, and perfectly integrated with the phone’s software.
Then there’s the camera, which is outstanding. The detail, color accuracy, and low-light performance are all phenomenal. It’s the kind of camera that makes you want to take photos of everything because you know the results will look professional. Every shot looks vivid and true-to-life right out of the camera.
Battery life is another area where the S25 Ultra shines. I easily get through a full day, even with heavy use, and often have plenty of charge left by nighttime. It charges quickly too, so I never worry about running out of power during a busy day.
Overall, the Galaxy S25 Ultra feels powerful, polished, and incredibly smart. It’s the first time I’ve felt like a phone truly adapts to how I work and create, not the other way
The S Pen continues to be my favorite part of the experience. It feels natural, almost like writing on paper, and I find myself using it more than I expected—taking notes, sketching ideas, even navigating through apps. It’s precise, smooth, and perfectly integrated with the phone’s software.
Then there’s the camera, which is outstanding. The detail, color accuracy, and low-light performance are all phenomenal. It’s the kind of camera that makes you want to take photos of everything because you know the results will look professional. Every shot looks vivid and true-to-life right out of the camera.
Battery life is another area where the S25 Ultra shines. I easily get through a full day, even with heavy use, and often have plenty of charge left by nighttime. It charges quickly too, so I never worry about running out of power during a busy day.
Overall, the Galaxy S25 Ultra feels powerful, polished, and incredibly smart. It’s the first time I’ve felt like a phone truly adapts to how I work and create, not the other way
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung phone ever
on April 2, 2026
Posted by: Samsung4ever
[This review was collected as part of a promotion.] I love the galaxy AI features and this device is fast, smooth elegant and reliable.
User friendly interface
User friendly interface
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on April 4, 2026
Posted by: Kryslee
[This review was collected as part of a promotion.] Amazing phone! Period. I would definitely recommend it to everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite galaxy series !!
on April 5, 2026
Posted by: Lovingmyminimes
[This review was collected as part of a promotion.] I have been using my Samsung Galaxy S25 Ultra phone for a while now. It is really great. The Samsung Galaxy S25 Ultra phone has a design and the screen is very good. I like to watch my shows and play games on my Samsung Galaxy S25 Ultra phone. The battery of my Samsung Galaxy S25 Ultra phone lasts a time so I do not have to charge it during the day.
I use my Samsung Galaxy S25 Ultra phone for work and for school. I also use my Samsung Galaxy S25 Ultra phone to take pictures and videos with my family and friends. My Samsung Galaxy S25 Ultra phone is very helpful. It makes my life easier. I like the Galaxy AI feature, on my Samsung Galaxy S25 Ultra phone because it helps me get things done and stay organized. My Samsung Galaxy S25 Ultra phone is an useful tool that I use every day.
Value
5
Written by a customer while visiting Samsung US