Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,287 Reviews)
Rating breakdown 27,287 reviews
5 Stars
23,390
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Posted by: LUIS
Verified Purchase:Yes
Overall I like it. When I set my phone up, I transferred the same settings I had on my previous phone so that makes it easy to use. One thing I don't like the messages through Google. I liked the SMS the Samsung had before.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Michael Lard
from Denver
Expertise:Intermediate
Verified Purchase:Yes
I expected world class. The S25 Ultra, capabilities is held back by my learning curve. Ths camera took a close up of an Eagle from over 300 yards, the detail. Auto focus. Exceeds My SLR's, I have had people ask, while watching a video, what phone is this. I intent to replace my laptop, with the Samsung Dex, capabilities. More processing power than the laptops made by social media giants: More secure, protected with Samsung One UI and knox. Now I want, need, the Moving Style M7 Smart Monitrr. Love my S25 Ultra.Love mu Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great but I miss old features.
on November 28, 2025
Posted by: Onlyhadsamsungs
[This review was collected as part of a promotion.] I am enjoying the phone so far. I miss some of the old features like the s pen Bluetooth functionality.
The camera seems great. The software could be a bit better. I wish they kept an SD expansion slot, but the increased internal storage makes up for it. The phone does get hot with strenuous tasks.
The battery lasts me about 12 hours with constant use, but I only charge to 85%.
I dont use most of the galaxy AI functions, but the photo editing AI is surprisingly good.
Overall I like this phone, but I am not sure I like it more than my previous Note 20 Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on November 28, 2025
Posted by: JESSEIKA
[This review was collected as part of a promotion.] This phone was so easy to use right out of the box. "Galaxy AI" was confusing at first, but now it's amazing. "Galaxy AI" also auto updates and is constantly evolving for the better. Every thing, including my S22 Ultra settings, paired effortlessly and wireless. Will enjoy Samsung products exclusively.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features!
on November 28, 2025
Posted by: Quartz
[This review was collected as part of a promotion.] Galaxy AI on this phone is amazing and the phone itself couldn't be any better! I've always been an android lover, but this phone tops itself!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nearly Perfect Phone
on November 28, 2025
Posted by: ReviewsRSuper
[This review was collected as part of a promotion.] The phone takes the best pictures I've seen on a phone! Galaxy AI is great especially when you want to remove say a dog from a picture. The spen is great for drawing while out say at a park bench. The phone is more powerful than I need, and has enough battery to last all day. It charges super fast so even if the battery was bad it really wouldn't be a major issue like it would be on an older phone.
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
I love my new phone. And the battery lasts a long time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rick
Verified Purchase:Yes
It works seamlessly with other Samsung products. Switching to this phone was also very easy.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US