Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Average customer rating
4.8
(26,032 Reviews)
Rating breakdown 26,032 reviews
5 Stars
22,333
4 Stars
2,875
3 Stars
497
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Customer Rating
5
Great phone overall
on June 8, 2026
Posted by: Kat2say
[This review was collected as part of a promotion.] This is a very good phone. I've only had Galaxy S phones for many years. In my opinion this is the best one so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much different from S24
on June 8, 2026
Posted by: Jennrod970079
[This review was collected as part of a promotion.] Would like to be able to personalize "messages" e.g. background of contacts message with a specific picture, not just change the color
Value
3
Response from Samsung USBy R&R Team, June 9, 2026
Hey Jennrod970079, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how important it is to our customers to feel that they've made a good investment in a new device, and that you are excited about the usage every day. We have provided a link to the full manual for your device to help you discover all the ways you can customize your new device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product it has the best features by far!
on June 8, 2026
Posted by: Shaquille0Osama
[This review was collected as part of a promotion.] I use my device for personal everyday use, work use, school, its perfect for E-sign with the built-in s pen and I absolutely loooove the s pen and how durable the phone is I've probably dropped my phone over a million times by now lol and its completely fine I also love that the phone is waterproof and how you can have multi screen windows and after having this phone for a generous amount of time I have very minimal complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Review of my S25 Ultra phone.
on June 8, 2026
Posted by: SweetMLN
[This review was collected as part of a promotion.] Great phone! Lots of nice features & the camera is amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phones I've ever had.. camera is awesome
on June 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] My Samsung galaxy s25 ultra is one of the best phones I've ever purchased. The galaxy AI is an awesome tool. I love the pictures the phone is capable of taking.. better than some cameras I've owned in the past. It's a very fast phone for all videos and games that I like to use with it as well, almost no lag unless the internet area isn't great. It's durable as well, the job I have puts it to the test. I recommend the phone to anyone looking for a great phone for business or daily use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Functionality of my s25 is pretty efficient
on June 9, 2026
Posted by: Wayngle12
[This review was collected as part of a promotion.] I use it for media, gaming and all the normal uses of an everyday phone. Photo quality from camera is awesome.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra best phone ever had!!!
on June 9, 2026
Posted by: BertaR
[This review was collected as part of a promotion.] I finally broke down and bought this S25 Ultra and let me tell you, this phone will NOT disappoint. It's so strong, I have dropped it so many times n yet its in perfect condition. I use this phone for absolutely everything!!! From messaging to banking, money making apps, play games, watch YouTube almost daily. I would recommend this phone to anyone n I promise it'll be worth the $$.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 9, 2026
Posted by: Redback
[This review was collected as part of a promotion.] One of the greatest phones on the market today,I've loved it since day one
Value
5
Written by a customer while visiting Samsung US