Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Average customer rating
4.8
(26,035 Reviews)
Rating breakdown 26,035 reviews
5 Stars
22,336
4 Stars
2,875
3 Stars
497
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Customer Rating
3
A Powerful Smartphone That Enhances Everyday Life
on June 6, 2026
Posted by: LovelyKR
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has become an essential part of my daily routine. The large, vibrant display makes streaming movies, TV shows, and live sports an immersive experience with excellent picture quality and smooth performance. Whether I am watching content, browsing the web, or using multiple apps at once, everything feels fast and responsive.
Gaming on this device is impressive thanks to its powerful performance, smooth graphics, and reliable battery life. Games run seamlessly, and the display brings every detail to life. The camera system also delivers sharp, vibrant photos and videos, making it easy to capture important moments throughout the day.
One of my favorite features is Galaxy AI. It helps improve productivity by making tasks quicker and more convenient, whether I am organizing information, taking notes, searching for content, or managing my schedule. For work and school, the S Pen is incredibly useful for writing notes, reviewing documents, and staying organized without needing additional devices.
The battery life easily supports a busy day filled with streaming, gaming, communication, work, and entertainment. Combined with the premium design, advanced features, and intelligent tools, the Galaxy S25 Ultra helps simplify everyday tasks while providing a powerful and enjoyable user experience. It is a device that successfully balances productivity, creativity, and entertainment in one package.
Value
3
Response from Samsung USBy R&R Team, June 8, 2026
Hello LovelyKR, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that youa re finding so many features that you are enjoying using with your device every day. We have provided links to additional resources to help you maximize your experience, find additional features you love using, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The amazing processing power of this phone
on June 6, 2026
Posted by: ShoeBoy
[This review was collected as part of a promotion.] The Galaxy AI is amazing when you're trying to stream videos and how 2 videos. When I'm working on my motorcycles and helping my eliminate the problems that are not present in them. This phone is so amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
its absolutely the best phone out there
on June 6, 2026
Posted by: lovemy25
[This review was collected as part of a promotion.] I use my galaxy ai to help with military time keeping and my crazy busy schedule as well as fact check constantly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easy to use.
on June 6, 2026
Posted by: Herisdragon
[This review was collected as part of a promotion.] I use my phone for everything. Social media, photos, games. I have everything backed up to multiple places and easy to set that up. I also use Google Gemini (AI) when I need to tweak the wording of documents.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use, modify, and customize.
on June 6, 2026
Posted by: KosmicVoid
[This review was collected as part of a promotion.] I've used Samsung for years. The east of use, customization, and developer tools make this the the phone for me. The ease of transferring things from phone to phone, the easy setup, and customization keep me coming back.
I love most of the features that are available, and the developer tools take it to the next level. That said, the one thing I do not like is the invasiveness of the Galaxy AI push.
Although I understand the benefits of AI, to have it so heavily pushed and ingrained in every aspect of the Samsung environment is what keeps me from giving any Galaxy product a 5 star review. The best way I believe for Samsung to appease many owners like myself is to make it easy for us to opt out of all AI/AI push features. I do not need to have a "use AI here" on everything I do on my phone. I both have a brain, and am creative enough to do most things on my own. Plus having my information/data/pictures somewhere in a Samsung AI data center to learn/profit off of is honestly disrespectful. Then to make it worse, you have to jump through MANY hoops to remove the information from servers. For EACH SERVICE. It's honestly unethical and a underhanded business practice. Especially when they use the information to profit while making customers pay a premium for service and products.
Samsung CAN do better.
Still a better product than most other products on the market.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on June 6, 2026
Posted by: ADemmi
[This review was collected as part of a promotion.] Equipped with the Snapdragon 8 Elite and bumped up to 12GB of RAM (even on the base model), the S25 zips through demanding games and multitasking without breaking a sweat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product have problems with Google play store
on June 6, 2026
Posted by: Elprimo27
[This review was collected as part of a promotion.] I don't like the play store from Google I loses the internet a lot don't know what or how to fix it to have a better play games
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Keeps Raising the Bar with the S25 Ultra
on June 6, 2026
Posted by: Kaoslab
[This review was collected as part of a promotion.] I've been using Samsung phones since the Galaxy S7, and the S25 Ultra is easily the best one I've owned. Samsung has refined the Galaxy experience over the years, and it really shows here.
This phone has become the centerpiece of my day. I use it constantly for checking sports scores, following live matches, watching highlights, streaming movies and shows, browsing the web, and staying connected with family and friends. The display is phenomenal and makes everything look incredible.
Galaxy AI has been one of the biggest surprises. I expected it to be more of a novelty, but I actually use the AI features regularly. They save time, improve productivity, and make everyday tasks easier in ways that feel genuinely useful.
Performance is outstanding. Everything is fast, smooth, and responsive, whether I'm multitasking, streaming, gaming, or switching between apps. Battery life easily lasts through my daily use, and the camera system consistently delivers excellent photos and videos.
What I appreciate most is how polished and reliable the entire experience feels. As a longtime Samsung user, this is the first phone that feels like it gets everything right without compromise.
If you're looking for a premium smartphone that excels in performance, entertainment, cameras, battery life, and AI features, the S25 Ultra is an easy 5-star device.
This phone has become the centerpiece of my day. I use it constantly for checking sports scores, following live matches, watching highlights, streaming movies and shows, browsing the web, and staying connected with family and friends. The display is phenomenal and makes everything look incredible.
Galaxy AI has been one of the biggest surprises. I expected it to be more of a novelty, but I actually use the AI features regularly. They save time, improve productivity, and make everyday tasks easier in ways that feel genuinely useful.
Performance is outstanding. Everything is fast, smooth, and responsive, whether I'm multitasking, streaming, gaming, or switching between apps. Battery life easily lasts through my daily use, and the camera system consistently delivers excellent photos and videos.
What I appreciate most is how polished and reliable the entire experience feels. As a longtime Samsung user, this is the first phone that feels like it gets everything right without compromise.
If you're looking for a premium smartphone that excels in performance, entertainment, cameras, battery life, and AI features, the S25 Ultra is an easy 5-star device.
Value
5
Written by a customer while visiting Samsung US