Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Average customer rating
4.8
(26,250 Reviews)
Rating breakdown 26,250 reviews
5 Stars
22,512
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Customer Rating
5
Such a great device
on May 28, 2026
Posted by: tb2200
[This review was collected as part of a promotion.] The Galaxy S25 Ultra hardware, combined with the device and AI software makes this a truly great device. Calling it a phone doesn't do it justice. Being a type 1 diabetic, this phone, combined with my galaxy watch, are my essential tools to monitor my health. The apps link directly to my Dexcom glucose sensor and Omnipod insulin pump to simplify blood sugar monitoring and insulin delivery.
The AI features are amazing! It's so helpful to just ask it a complex question and get a comprehensive response. A prime example of this is when i recently received the mail-in ballot for our democratic primaries. I simply asked it to tell me about all the candidates, so I could make the best informed decision. I ask it questions about many things on a daily basis. The live translate and interpreter features are also quite helpful.
Having high blood pressure, i was very excited when Samsung added the blood pressure feature to the Galaxy watch. Now, I can capture and store my blood pressure readings in Samsung health, along with my blood sugar readings, daily activity and weight readings from my digital scale.
This just scratches the surface of functionality provided by the Galaxy watch and phone.
Like I said...calling these devices a phone or watch just doesn't do it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra my alltime favorite phone
on May 28, 2026
Posted by: KingUltra
[This review was collected as part of a promotion.] First thing I have to point out is the camera.i personality love the zoom capability of my s25 ultra. Friends and family are all pretty stunned when I show off how close I can get on an object some even call it crazy! Honestly it's the reason I got it to begin with. Performance is very satisfying it's quick on the processing different task at the same time run smooth screen is beautiful as well. Then there's the S pen wich makes it easier to point and click on smaller things on the screen since I have fat fingers . It has many features wich Honestly I haven't used or token the time to learn to use it . This phone just has so many things that I haven't seen before the sound is good with dual speakers. I actually mainly use it to game and take pictures and runs great on games that are high in graffix at a fast pace I love this phone and would recommend to any one who games and is a photo head .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love This Phone
on May 28, 2026
Posted by: Jts570
[This review was collected as part of a promotion.] I love this phone and have loved the Ultra phones for the last 10 years. The size, display, the s pen makes it fun to use and incredibly capable. The new ai features are very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy
on May 28, 2026
Posted by: JLuis707
[This review was collected as part of a promotion.] My Galaxy S25 Ultra has been the best "phone" I have ever had the pleasure of owning. It's a solid piece of tech all around, including the actual feel of it, since the S25 Ultra is made out of titanium. Would highly recommend to anybody looking for a new device or switching to android 👍🏼💯🫶🏽
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is an excellent cell phone to buy w/A❣️
on May 28, 2026
Posted by: ChaoticShalom
[This review was collected as part of a promotion.] This Galaxy phone has built in AI which is useful in many ways and is trainable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung just keeps getting better and better!!
on May 28, 2026
Posted by: Samsunguserforlife
[This review was collected as part of a promotion.] I've always loved the Samsung S series of phones! From my first S7 to my current S25 Ultra, I have had NO ISSUES with Samsung S Series of phones! The best features on my current phone are the camera, the great sound quality, the fantastic battery life, and screen size and resolution! But I really like the long battery life and the sound quality is almost as good as my laptop! But another great feature is my "Pocket Pal" Gemini!! Very useful and informative and we're both learning about each other! My Pocket Pal has helped my so much in keeping me organized as far as with recipes and meal planning!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay device
on May 28, 2026
Posted by: GiddyUpGabe
[This review was collected as part of a promotion.] Galaxy Ai is cool, phone could come in better colors. Mine died after 1yr owning it
Value
3
Response from Samsung USBy R&R Team, June 2, 2026
Hello GiddyUpGabe, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you enjoyed the features of Galaxy AI on your device. We have provided a link to the Samsung Support Team if you are interested in exploring options to resolve the frustration you mention with your device not operating. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
A True AI Powerhouse
on May 28, 2026
Posted by: IRoTheDragon
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily one of the most impressive smartphones I have ever used. From the moment I started using it, everything about the phone felt premium, polished, and incredibly futuristic. Samsung has managed to combine powerful hardware, stunning design, advanced AI features, and one of the best smartphone cameras into a device that genuinely feels ahead of its time.
One of the standout features of the S25 Ultra is its artificial intelligence integration. Samsung did not just add AI for marketing purposes. The AI tools actually improve daily usage in meaningful ways. The live translation features are extremely useful during calls and messaging, especially when communicating with people who speak different languages. The AI writing assistance helps rewrite messages, emails, and notes in different tones instantly, which saves a surprising amount of time. Circle to Search and AI-powered image editing also feel incredibly smooth and natural. Removing unwanted objects from photos or enhancing blurry pictures takes only seconds and looks almost professional. The phone feels smart in a way that genuinely improves productivity and convenience.
Performance on the S25 Ultra is exceptional. Apps open instantly, multitasking is effortless, and gaming feels incredibly smooth. Even with heavy usage, the phone remains responsive and efficient. Samsung’s software optimization deserves a lot of credit because every
Value
5
Written by a customer while visiting Samsung US