Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Average customer rating
4.8
(26,250 Reviews)
Rating breakdown 26,250 reviews
5 Stars
22,512
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Customer Rating
5
Love This Phone!!
on May 27, 2026
Posted by: Boni155
[This review was collected as part of a promotion.] I love the quality of the videos and photos. Google lens is amazing for identifying different things. Galaxy Ai and Gemini have been a game changer for me. I have recipes and how to videos at my fingertips. The graphics when playing games are phenomenal!! crisp and clear!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 27, 2026
Posted by: Deano118
[This review was collected as part of a promotion.] I use this phone for just about all communication. Nice screen size, not too big for my pocket. Great video quality and fast processor. Lots of memory. Not a fan of Galaxy AI but I'm also not accustomed to AI in general so that's something I'm working on. The autocorrect does drive me crazy because it messes me up quite often. Overall, a great phone however.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's nice but not too happy with certain things
on May 27, 2026
Posted by: THErenovator
[This review was collected as part of a promotion.] So android auto you can't really adjust the volume settings or equalizer to where you get desired sound quality, Obviously I got to have certain things while driving and the android auto was a major disappointment. I like the phone itself wish it could be on a different platform I'm not a fan of Google anymore.
Value
3
Response from Samsung USBy R&R Team, June 2, 2026
Hello THErenovator, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are overall happy with the usage of your device every day. We have provided a link to the complete manual to help you adjust the settings for the features that have been changed. We have also provided a link to the Samsung Support Team to help you explore the frustrations you mention with Android Auto and help you have the best possible experience with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Investment
on May 27, 2026
Posted by: HappyCamper
[This review was collected as part of a promotion.] Keep finding new features, I think they grow everyday. Have not yet got up to speed on AI but with the phone helping I am moving forward. Only thing I would change is the edge and it being very sensitive to the touch, but would not give it up for anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 27, 2026
Posted by: Will2024
[This review was collected as part of a promotion.] The Samsung S25 Ultra has completely transformed my daily routine, especially with its seamless integration of Galaxy AI, which makes everything from editing photos to organizing tasks incredibly intuitive.
I use this device constantly for streaming my favorite shows and gaming on the go, and the stunning display paired with powerful performance makes it an absolute powerhouse for both work and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phones is a beast
on May 27, 2026
Posted by: Gts3009
[This review was collected as part of a promotion.] This phone has everything I ever dreamed of... Great screen with hight resolution , built in Galaxy A.I features, an amazing camera and the list goes on and on. Really could not ask for anything more. Other than the S26 Ultra. Lol... Can't wait to get my hands on that. But for now the S25 Ultra is the GOAT of all the phones I ever used!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best phone I've had
on May 27, 2026
Posted by: Chimigangas
[This review was collected as part of a promotion.] It does great on my day to day daily tasks with Gemini having it make my reminders without picking up my phone. Questions I have or anything I need to look up my Samsung s25 ultra can do it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for work and hobbies
on May 27, 2026
Posted by: Kimika808
[This review was collected as part of a promotion.] Integration of Galazy AI has changed the way i can work on my ecosystem for S25 Ultra. It streamlines, integrates and creates to save my time and effort on menial tasks so I can focus on more strategic needs.
The camera is fantastic for candid moments and even producing content for professional use.
Value
5
Written by a customer while visiting Samsung US