Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Average customer rating
4.8
(25,595 Reviews)
Rating breakdown 25,595 reviews
5 Stars
21,966
4 Stars
2,816
3 Stars
487
2 Stars
151
1 Star
175
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Customer Rating
5
Amazing features, but the Bluetooth pen can be bac
on May 25, 2026
Posted by: Bazzministrator
[This review was collected as part of a promotion.] I use my phone for gaming and writing down notes, but I would prefer the Bluetooth Pen to be back as that was a useful feature for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stability and reliability
on May 25, 2026
Posted by: NUS81249
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S25 Ultra every day for both work and entertainment, and honestly it’s one of the best phones I’ve owned. The performance is incredibly fast, whether I’m multitasking, streaming sports and movies, or using multiple apps at the same time. The battery life easily lasts all day, even with heavy use.
One of my favorite features is Galaxy AI. I use Galaxy AI for photo editing, quick translations, organizing notes, and helping me respond to messages faster during work. The camera quality is outstanding, especially in low light, and the zoom is impressive for taking detailed pictures from far away.
I also use the S Pen frequently for work notes and quick sketches, which makes the phone feel even more productive. Gaming and streaming look amazing on the display, the screen is bright, smooth, and crystal clear.
Overall, the Galaxy S25 Ultra combines power, productivity, and entertainment better than any device I’ve used before. Samsung really delivered with this phone, and Galaxy AI makes the experience feel modern and useful every single day.
One of my favorite features is Galaxy AI. I use Galaxy AI for photo editing, quick translations, organizing notes, and helping me respond to messages faster during work. The camera quality is outstanding, especially in low light, and the zoom is impressive for taking detailed pictures from far away.
I also use the S Pen frequently for work notes and quick sketches, which makes the phone feel even more productive. Gaming and streaming look amazing on the display, the screen is bright, smooth, and crystal clear.
Overall, the Galaxy S25 Ultra combines power, productivity, and entertainment better than any device I’ve used before. Samsung really delivered with this phone, and Galaxy AI makes the experience feel modern and useful every single day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on May 25, 2026
Posted by: Lucescu
[This review was collected as part of a promotion.] I’ve used Samsung Galaxy devices for years, and this one truly stands out. The performance is incredibly smooth, the battery easily lasts all day, and the display quality is unmatched. Galaxy AI features actually feel useful in everyday life — from smarter photo editing to fast search and productivity tools. The camera delivers amazing detail in both daylight and night shots, and the overall design feels premium and durable. Samsung continues to set the standard for Android phones, and this device proves why.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but flawed after updates.
on May 25, 2026
Posted by: 346Morsels
[This review was collected as part of a promotion.] The offing is a great phone and the Galaxy AI is very easy to use and help me out a lot.
I can't give it 5 stars like I would have when Ifirst got the phone because of the updates that have been sent to the phone street the S26 came out.
Let's s call it planned obsolescence. As soon as the S26 came out updates camec to the S25c that caused battery to drain faster, wifi signal and regular phone data signal to stop working like it did at first and it's getting just as bad as my old Samsung Fe 21 model I had before this.
It's very usable so and I do love the phone but I hate that phones aiways get updates to make them worse and worse each update right after a new phone modification comes out and I got this phone 2 months before S26 came out after an update got pushed to my FE 21 that caused it to no longer torn on at all after downloading that FE S21 update. I'm afraid by the time the S28 comes out the same thing will happen to the S25 model line. Let's hope I can pay off this phone vbefore then.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has exceptional features but..
on May 25, 2026
Posted by: Cbcollins51
[This review was collected as part of a promotion.] I have found galaxy ai to be very helpful in most cases. However its lack of compatibility with most outside apps leave much to be desired. Also when paired with galaxy buds gemini struggles to comprehend well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone excellent camera
on May 25, 2026
Posted by: Okctravler
[This review was collected as part of a promotion.] I love the galaxy ai its freaking awsome
Let's me fix old photos that were in rough shape , camera is amazing
Let's me fix old photos that were in rough shape , camera is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device with premium features, but an honest
on May 25, 2026
Posted by: Eiad78
[This review was collected as part of a promotion.] The device is beautiful and the features are very nice, but honestly the camera is not exactly as Samsung and the influencers described it. It is good, but I feel the description was a bit exaggerated. Also, the phone gets warm sometimes, and I think the battery should have been better for a device at this level.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfectly Personalized and Processes Perfectly
on May 25, 2026
Posted by: amb072893a
[This review was collected as part of a promotion.] I have had my S25 Ultra for awhile now and I still love my phone! I love that I can personalize everything to exactly how I want it to look on my screens for easy transitioning based on what I am doing with my phone every day. My phone only ever acts up if it needs an update, but otherwise it runs quick and efficiently so I am not struggling to work on my phone or just play around with apps. Don't plan to get a new one anytime soon.
Value
5
Written by a customer while visiting Samsung US