Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Average customer rating
4.8
(26,031 Reviews)
Rating breakdown 26,031 reviews
5 Stars
22,333
4 Stars
2,874
3 Stars
497
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Customer Rating
5
I have s23 ultra which is not on the list love it
on May 25, 2026
Posted by: S23UltraEnjoyer
[This review was collected as part of a promotion.] Hate the ai slop, 90% of Ai features are useless. The camera and photo ai features are great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product! Best phone I ever had
on May 25, 2026
Posted by: markantz
[This review was collected as part of a promotion.] Great screen, great battery life and great camera. After last update to One UI 8.5 Galaxy AI is so good, I can't image using the phone without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, excellent service,
on May 25, 2026
Posted by: JdStaats
[This review was collected as part of a promotion.] My phone is fast, efficient, it came with ample memory. I can play high definition videos as well as stream them to my TV without any issues. However, samasung is deprecating its messenger application and forcing users to use rhe Google messenger app instead which can be invasive, too busy and Google tends to be invasive. Using the messenger app from Google means privacy is in question as thr company blurs the lines in terms of use to gain access to data contact and saving it in a history that's hard to maneuver on purpose. Samsung should stay with its own app which was simpler to use without all the gray area in personal privacy.
Value
3
Response from Samsung USBy R&R Team, May 29, 2026
Hi JdStaats, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so pleased with the speed, memory capacity, and overall usage of your device. We have provided a link to the complete manual to help you adjust the messaging settings to best align to your preferences. We have also shared a link to the Samsung Support Team to assist you if have questions about security or other features of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on May 25, 2026
Posted by: PrincessAiko
[This review was collected as part of a promotion.] Excellent processor and stunning photos. This phone exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever!
on May 25, 2026
Posted by: RONOactl
[This review was collected as part of a promotion.] The phone itself is a beast! Paired with Galaxy AI it's unstoppable! I use my device day to day for watching twitch streams, work, calling friends, and even some moderate to heavy mobile gaming. Likely one of the absolute best phones I've ever owned! All of the standard features are easy to use and definitely work better than most other features on other phones. I don't really see much room for improvement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on May 25, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Galaxy AI, I love my phone, I use it everyday, it has great features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and resolution
on May 25, 2026
Posted by: Keemlove2shop
[This review was collected as part of a promotion.] The Samsung S25 Ultra has a lot of unique features including Galaxy AI. I use this feature a lot when I take photos to remove people and objects from the background of my photos. I also use Galaxy AI to make sketches of photos and animations as well.
I watch sports on the device as well and it also aids in helping me with graphic designing and editing of documents.
It has great battery life where I can use my phone for a whole day without charging and also the feature to stop charging at a certain battery percentage so that it doesn't damage the battery is a feature I use on a daily basis as I can leave my phone charging and go to bed without worrying about overcharging and damaging the phone battery.
I also use the galaxy buds FE in my daily life as I'm an avid music listener and it comes in handy throughout the work day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is unmatched
on May 25, 2026
Posted by: Cwell88
[This review was collected as part of a promotion.] The ai is fresh and unmatched, I use it faithfully
Value
5
Written by a customer while visiting Samsung US