Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(24,121 Reviews)
Open Ratings Snapshot
Rating breakdown 24,121 reviews
5 Stars
20,685
4 Stars
2,653
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Silverblue
Customer Rating
5 out of 5
5
Incredible durability
on May 17, 2026
Posted by: JohnR99
from Chicago
Expertise:Expert
As you can imagine your phone has become an irreplaceable part of your everyday life. I was doing laundry and my Samsung Ultra must have fell into the basket. My phone went through a complete wash cycle. I was devastated and feared the worse. When the cycle finished I saw my phone on top of the pile of clothes. To my surprise my Ultra was still on and working perfectly fine. Matter a fact the phone received messages while it was being washed. This is one tough phone and I would strongly recommend it as a phone that stands above the rest.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
​The Galaxy S25 Ultra
on May 17, 2026
Posted by: Freddiefred076
[This review was collected as part of a promotion.] ​I am absolutely blown away by the performance of the Galaxy S25 Ultra! As someone who loves capturing memories, the camera setup is a massive game-changer. The photos are incredibly sharp, packing stunning detail and vibrant colors even in low-light settings. Video recording is equally impressive, offering cinema-grade stabilization and crystal-clear audio that makes everyday moments look professional.
​When it comes to downtime, this phone is a absolute beast for mobile gaming. It handles graphically intensive titles effortlessly with zero lag, smooth frame rates, and excellent thermal management during long sessions.
​What really ties the whole experience together are the Galaxy AI features. They seamlessly integrate into my daily routine, making everything from photo editing to multitasking incredibly intuitive and efficient. Whether I am using it for intensive work, streaming movies, or heavy gaming, this device handles it all flawlessly. It is the perfect companion for both productivity and entertainment
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on May 17, 2026
Posted by: Bravo1
[This review was collected as part of a promotion.] I have the S25 Ultra. The screen size is perfect for my day to day uses. I use the S Pen on a daily basis and it is in a perfect location, ready to be removed and used. Screen is beautiful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great and I can't wait to get iti
on May 17, 2026
Posted by: Lilbug22
[This review was collected as part of a promotion.] I think the ultra is the greatest phone around and with ai
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The most amazing Smart phone to date!
on May 17, 2026
Posted by: weebitsuss
[This review was collected as part of a promotion.] nothing is left out of this phone! every aspect is top notch! the AI experience and learning to use it have been so easy. it you game this is your phone I play fps battle Royale type games extraction shooter game's and Am amazed at how fast this phone is. and the graphics can't be beat. all the 256gb are completely usable and even full of games and photos the phone runs flawlessly. my favorite smart phone to date. I can't wait to experience the next Samsung Galaxy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Ai is my go to
on May 17, 2026
Posted by: Chrissamsung
[This review was collected as part of a promotion.] Hands down the greatest phone i've ever owned. Galaxy ai is one of the best Ai's out there!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on May 17, 2026
Posted by: Rickster
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
Very easy to use, great upgrade from my Note20 Ultra.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever used
on May 17, 2026
Posted by: Samsunguser2014
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now and it has honestly exceeded my expectations in every way. The display is incredibly sharp and smooth, making videos, gaming, and everyday browsing feel premium. The camera system is outstanding, especially in low light, and the zoom quality is seriously impressive without losing much detail. Battery life easily lasts through a full day even with heavy use, and the performance feels fast and responsive no matter how many apps are open.
The design also feels very polished and comfortable in hand, while the S Pen is surprisingly useful for notes and quick edits. Samsung also did a great job with the software features and customization options. Overall, this phone feels powerful, reliable, and premium from every angle. Definitely one of the best smartphones Samsung has released.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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