Customer reviews from lg.com
LG - 10,000 BTU 115V ELECTRONIC SMART WAC W/REMOTE - WHITE
Average customer rating
4.5
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
23
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
1
Customer Reviews for LG - 10,000 BTU 115V ELECTRONIC SMART WAC W/REMOTE - WHITE
Customer Rating
5
Very quiet and dependable. The family thinks its a
on September 30, 2023
Posted by: loo722
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this and I'm so happy I did . it is very very good.
Written by a customer while visiting lg.com
Posted by: Anonymous
from Abington Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Avid hadn't many warm days yet this year. So I really haven't had much of a chance to use it.But I can tell you that it was easy to Install with help of course. Very Heavy and Awkward for just one Person. I did Test it and it's very Quiet. And it's Wonderful to have a remote.
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Anthony J. , LG Social, June 21, 2023
Hey there. Thank you for taking your time in leaving us a review on your A/C. We want to ensure that you are getting a good experience with using your unit. It's our pleasure to provide the best possible service to our customers, and we're glad this commitment was reflected in your experience using the Air Conditioner. Thank you for choosing LG. ~Anthony
Written by a customer while visiting lg.com
Posted by: FrankG24
from Bedminster, NJ
Verified Purchase:Yes
The LG 10,000 BTU AC unit I purchased about a month ago has been running great. Really cools off the room quickly. I am so happy I'm able to set the temp from my smartphone and don't have to worry about the AC running when it doesn't need to, as it automatically shuts down once it gets to the set temperature. Great feature, really nice. unit. Looks nice too!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Valdimir
from Norwich CT
Verified Purchase:Yes
bought this about a month ago and handles what I needed
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Heyyall
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] This ac does not vent to the left like my last ac did to hit my bedroom, which I cannot have ac in due to circuit breaker issues and yeah we can fix that but our last non LG was much better than this thing!! I have it set at 69 most of the time and it barely cools it off on hot days....really, I would not recommend.
Pros: ease of use
Quality
2
Features
4
Value
2
Response from lg.comBy Jai., LG Social., August 8, 2023
Hey there. We appreciate your patience and understanding in regards to the issues that you’ve encountered. We'd like to ensure that you are being heard in your concern and we'll be more than happy to have a second look into this. We rely on our customers like you to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Jai.
Written by a customer while visiting lg.com
Posted by: MED1
from Baltimore Maryland.
Verified Purchase:Yes
I like LG product line as they seem to last a very long time indeed.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Steer Clear
on August 25, 2023
Posted by: gdutcher
from Newcastle, CA
[This review was collected as part of a promotion.] Bought this a month or 2 ago and had it installed. It’s noisier than I expected and it doesn’t keep the room cool. We set it on 74 degrees but the room is always 77 degrees or hotter, even at night. And, if that’s not bad enough, my electrical bill sky rocketed. I’m currently trying to return this piece of work.
I’m generally very happy with my LG appliances so this is an even greater disappointment.
I’m generally very happy with my LG appliances so this is an even greater disappointment.
Quality
1
Features
4
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, September 6, 2023
Hey there. We appreciate your time in leaving us a review regarding your 10,000 BTU Smart Wi-Fi Enabled Window Air Conditioner. We assure you that your review is considered and does not go unnoticed. Furthermore, we would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Anthony
Written by a customer while visiting lg.com
Posted by: Cuel
Verified Purchase:Yes
We bought it last month and works very good. The only thing is that is a little noisy.
Written by a customer while visiting lg.com