Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(25,411 Reviews)
Open Ratings Snapshot
Rating breakdown 25,411 reviews
5 Stars
21,812
4 Stars
2,792
3 Stars
483
2 Stars
150
1 Star
174
86%of customers recommend this product. 
(
1,132 out of 1,319
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5 out of 5
5
This phone is top notch.
on May 25, 2026
Posted by: Emman0702
[This review was collected as part of a promotion.] I use Galaxy AI for everything it not a tool its a lifestyle its a big game changer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy phones are awesome with amazing features!
on May 25, 2026
Posted by: Mello77
[This review was collected as part of a promotion.] The Galaxy s25 Ultra has amazing features that help productivity, efficiency, and ease of use. There are a ton of extra features, such as, speech to text which I'm using specifically for this review. Gemini also has super reliable and helpful AI features and flexibility, along with it being super easy to use and operate. I have been a long time Galaxy owner, and more specifically love the ultra models that include the S Pen, using it all the time to take notes,, and the extra pen features like the shutter remote when using the camera. I love my Galaxy phones!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review of the S25 Ultra
on May 25, 2026
Posted by: Joshua
[This review was collected as part of a promotion.] Honestly a great phone for quality and everything else. Just wish the stylus could have custom mapping
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Smartphone That Truly Feels Like Future
on May 25, 2026
Posted by: Galaxy19Love
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily the smartest and most powerful phone I’ve ever used. What truly makes it stand out is Galaxy AI, which feels genuinely useful in everyday life instead of just being a marketing feature. I use Circle to Search constantly while watching videos, browsing, or shopping because it instantly finds information without interrupting what I’m doing. The AI writing tools also help me summarize notes, draft emails, and stay productive during work.
The display is absolutely stunning for streaming movies, sports, and YouTube. Everything looks incredibly sharp, bright, and immersive, even outdoors. Gaming performance is equally impressive — games run ultra-smooth with no lag, and multitasking between apps feels effortless.
The camera system is another huge highlight. Photos come out detailed and vibrant in every lighting condition, especially at night. The zoom quality is amazing, and Galaxy AI editing features make photos and videos look professional with minimal effort. I especially love the Audio Eraser feature for cleaning background noise in videos.
Battery life easily lasts all day, even with heavy use, and the titanium design makes the phone feel premium and durable. The built-in S Pen is also perfect for quick notes and productivity.
The Galaxy S25 Ultra isn’t just a phone — it’s my work assistant, entertainment device, camera, and productivity tool all in one. Samsung truly created a futuristic smartphone experience with Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the great features
on May 25, 2026
Posted by: PalladinHGWT
[This review was collected as part of a promotion.] I use my phone for photos, videos, reading on Kindle, shopping lists, looking up information using AI and Google. Use the Maps to plan trips. Just about everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quality phone and a lot of fun to use!
on May 25, 2026
Posted by: Mateo37
[This review was collected as part of a promotion.] I didn't need to buy the S26 ultra, I'm happy with my S25 ultra. It really is a decent phone and the screen color and quality is amazing. The processor is lightning fast. The Galaxy AI is a nice option and works well, I just don't use it that much! Save yourself some money and buy the S25 ultra at a discounted price!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product simple And Easy to access
on May 25, 2026
Posted by: King077
[This review was collected as part of a promotion.] Nice great phones i love it easy access for everything
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall a great phone
on May 25, 2026
Posted by: THECAPTAIN
[This review was collected as part of a promotion.] The phone has treated me well. I often find myself using galaxy Ai to remove unwanted items from photos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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