Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(25,131 Reviews)
Rating breakdown 25,131 reviews
5 Stars
21,560
4 Stars
2,769
3 Stars
479
2 Stars
149
1 Star
174
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
exemplary service
on May 25, 2026
Posted by: kirito
[This review was collected as part of a promotion.] Galaxy AI is understandable and easy to tailor to one's needs in support of language and translation as well as viewing or searching for information updates and activities suited to your taste.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on May 25, 2026
Posted by: Effie868
[This review was collected as part of a promotion.] Love this device
Specially the built-in Galaxy AI!
Specially the built-in Galaxy AI!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This a great product and I love ir.
on May 25, 2026
Posted by: SrKitty
[This review was collected as part of a promotion.] This product is fast and reliable. I really love the ai aspect of it. I use this product for school and alot of online apps. I would really recommend this product to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is very very good.
on May 25, 2026
Posted by: Romeo61
[This review was collected as part of a promotion.] I had the Samsung phones forever, this the only product I have brought since my younger year. I will buy this product over and over again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Ultra
on May 25, 2026
Posted by: BrisaMarina
[This review was collected as part of a promotion.] Overall, it is a great device. I particularly enjoy the AI features, which are very helpful for my work, and the S Pen is excellent for taking notes and working on documents.
However, I have encountered a few issues. While the phone's material is impact-resistant, it scratches quite easily. Additionally, the S Pen frequently falls out of the phone; I have already had to replace mine because of this.
As a suggestion for future models, I would love to see a Bluetooth-enabled S Pen. This would be very helpful for taking photos from a distance without needing to use a timer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great fast phone
on May 25, 2026
Posted by: Zop169
[This review was collected as part of a promotion.] The galaxy ai makes it very fast.You know you are special with this phone. My grandkids always want to play games on it. I would be lost without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new 8.5 update has alot of features i like
on May 25, 2026
Posted by: Ddoe20
[This review was collected as part of a promotion.] Galaxy ai the best out there i cant wait to see what it does next
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More than a phone an engineering companion
on May 25, 2026
Posted by: Naiki915
[This review was collected as part of a promotion.] I've had the Galaxy S25 Ultra since October and honestly it's become essential to my daily life as an aerospace engineering student. I use it to take detailed notes during lectures, capture high-quality photos for lab reports, and stay on top of everything school throws at me. The S Pen makes a huge difference when I need to sketch diagrams or annotate documents quickly.
Galaxy AI has been a pleasant surprise, it helps me organize notes and summarize content faster than I expected.
The only thing I've noticed is that sometimes while the phone is charging, the keyboard types on its own when I'm in the middle of a message. It's a minor inconvenience but worth mentioning. Everything else has genuinely exceeded my expectations. Solid build, incredible camera, and a battery that actually keeps up with my schedule.
Galaxy AI has been a pleasant surprise, it helps me organize notes and summarize content faster than I expected.
The only thing I've noticed is that sometimes while the phone is charging, the keyboard types on its own when I'm in the middle of a message. It's a minor inconvenience but worth mentioning. Everything else has genuinely exceeded my expectations. Solid build, incredible camera, and a battery that actually keeps up with my schedule.
Value
5
Written by a customer while visiting Samsung US