Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(24,906 Reviews)
Rating breakdown 24,906 reviews
5 Stars
21,374
4 Stars
2,736
3 Stars
476
2 Stars
146
1 Star
174
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
A Great Balance of Power and Everyday Use
on May 25, 2026
Posted by: Abhi6619
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now, and overall I’m very impressed with the experience. The phone feels premium, fast, and polished in everyday use. The display is one of the best features because everything looks sharp, bright, and incredibly smooth whether I’m watching videos, gaming, or browsing social media.
Performance has been excellent so far. Apps open quickly, multitasking feels effortless, and the phone handles heavy usage without lag or overheating. Battery life is also very reliable and easily lasts throughout the day with regular use.
The camera quality stands out as well. Photos come out detailed and natural-looking in both daylight and low-light conditions. The zoom performance is impressive, and video recording feels stable and clear. I also like how simple the camera is to use while still producing high-quality results.
Another thing I appreciate is the software experience. Everything feels optimized and smooth, and some of the AI features are actually useful in daily tasks instead of feeling unnecessary.
Overall, the S25 Ultra feels like a complete flagship phone that balances performance, camera quality, battery life, and everyday usability extremely well. It’s been reliable, enjoyable to use, and definitely feels like a premium device built for both productivity and entertainment.
Performance has been excellent so far. Apps open quickly, multitasking feels effortless, and the phone handles heavy usage without lag or overheating. Battery life is also very reliable and easily lasts throughout the day with regular use.
The camera quality stands out as well. Photos come out detailed and natural-looking in both daylight and low-light conditions. The zoom performance is impressive, and video recording feels stable and clear. I also like how simple the camera is to use while still producing high-quality results.
Another thing I appreciate is the software experience. Everything feels optimized and smooth, and some of the AI features are actually useful in daily tasks instead of feeling unnecessary.
Overall, the S25 Ultra feels like a complete flagship phone that balances performance, camera quality, battery life, and everyday usability extremely well. It’s been reliable, enjoyable to use, and definitely feels like a premium device built for both productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is Amazing!!!
on May 25, 2026
Posted by: CCapital
[This review was collected as part of a promotion.] I've been using the Samsung S25 Ultra and it's honestly one of the best phones I've owned. The screen is bright, smooth, and looks amazing for videos and gaming. The camera quality is excellent, especially the zoom and low-light shots, and the phone feels incredibly fast with no lag. Battery life easily lasts all day, and the AI features are actually useful instead of feeling like gimmicks. The only downside is the premium price, but if you want a top-tier Android phone, the S25 Ultra definitely delivers. ⭐⭐⭐⭐⭐
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a great phone to have
on May 25, 2026
Posted by: Traveler2149
[This review was collected as part of a promotion.] The Galaxy AI has been super helpful. I travel often to different countries. I really like using the AI to help read languages and communicate with the country I visit. The phone is strong and able to keep up with games and normal use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The device is great, good quality and performance
on May 25, 2026
Posted by: Melloyellow
[This review was collected as part of a promotion.] I mainly use my device for keeping in contact and receiving stuff from people, it has great connection and service when i am doing such things. Alongside that I use my phone a lot to record and take videos of concerts and events I visit very often and they come out with amazing quality. Occasionally I also play a lot of games that are from steam but also downloadable so I tend to have good experiences with performance on them and no issues as a whole.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with excellent galaxy AI
on May 25, 2026
Posted by: Speded
[This review was collected as part of a promotion.] The phone feels great, fast, and reliable. We love the quality of the photos and the ability to use Galaxy AI to edit the photos make it a great fit for our family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on May 25, 2026
Posted by: Emtbz71
[This review was collected as part of a promotion.] The reason for 4 star is due to thw stylus. If phone is bumped, set down with the slightest force the stylus becomes loose and when picked up it falls out. If you know this you can grab it but like me I've lost 1 stylus and even one of the tips fell out. As far as the device goes.... its awesome. I have my processor running at 75% to save battery and I get more than 24hrs out of it and its still faster than my galaxy s10plus. I love the phone and the assistant works good. I have a smart watch, ear buds and my truck has android auto. All three connect flawlessly and work. Great device and no fear here in buying.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galazy S25 Ultra Review
on May 25, 2026
Posted by: Lowkey22
[This review was collected as part of a promotion.] I really love my S25 Ultra. I've only used the AI a few times and I'll use it more in the near future so I can get used to it.
The graphics are good, camera is amazing, and I love the storage.
The only issue or feature that I ambunhappy with, is that I can no longer take pictures with the pens button anymore like I could with the S23 that I upgraded from.
The graphics are good, camera is amazing, and I love the storage.
The only issue or feature that I ambunhappy with, is that I can no longer take pictures with the pens button anymore like I could with the S23 that I upgraded from.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the product features
on May 25, 2026
Posted by: Butterfly79
[This review was collected as part of a promotion.] I use my device for FB, Work, Maps, Google, YouTube, Music, and the latest trend Galaxy Al!!
The camera this device has is OFF THE CHARTS!!
The camera this device has is OFF THE CHARTS!!
Value
4
Written by a customer while visiting Samsung US